MeowantReviews of meowant.com

Response from MeowantJul 22, 2026

Hi, we sincerely apologize for the inconvenience caused by the temporary stock shortage. We completely agree that replacement bags are essential for the daily use of the product. However, we would like to kindly clarify that the replacement bags were shipped out immediately once they were restocked. We sent the tracking number to you via email, and the tracking information shows that the package was successfully delivered on July 18th. If you have any further questions or concerns, please feel free to reach out to us directly.

Response from MeowantJul 20, 2026

Hi, we sincerely apologize for the long wait and the frustration this has caused. We want to clarify that we did notify you in advance regarding the out-of-stock status of the litter bags. At that time, we also provided an alternative solution to keep the order, which we hoped would be satisfactory. Please be assured that if a customer insists on canceling an order before it has been shipped, we will always honor and approve the cancellation request. We are truly sorry that the experience did not meet your expectations, and we appreciate your feedback as we strive to improve our service.

Response from MeowantJul 13, 2026

Hi, we sincerely apologize for the inconvenience and frustration the delivery has caused you. Could you please let us know if there was a specific issue with the package? We have already sent you an email to verify the details of this situation. If you have any questions or need further assistance, please feel free to reply directly to that email. We are here to help and want to make things right.

Response from MeowantJul 9, 2026

Hi, we sincerely apologize for the frustration and inconvenience you have experienced with the delivery of your second litter box. We completely understand your disappointment. To help clarify the situation, we have already sent an email to you containing the tracking information for your order. According to the tracking details, the package has been marked as delivered. We have also included the proof of delivery in that email for your reference. If you have not actually received the package, please kindly reply to our email so we can look into this matter further and assist you accordingly. Thank you for your time and understanding.

Response from MeowantJul 8, 2026

Hi, we sincerely apologize for the delay in your delivery and completely understand your frustration. To help you keep track of your order, we have already sent an email with your tracking information. Your package is currently in transit and should be arriving very soon. Thank you so much for your patience and understanding. If you have any further questions or need additional assistance, please feel free to let us know.

Response from MeowantJun 29, 2026

Hi, thank you for taking the time to share your detailed feedback. We are truly sorry to hear that the SC03 did not meet your expectations and that your overall experience was disappointing. We completely understand your frustration, and we sincerely apologize for any inconvenience this has caused you. We always aim to be as transparent as possible with our customers. Our return policy is clearly outlined on our website to ensure everyone is fully informed before making a purchase. We deeply regret that the policy did not align with your needs in this instance and that the return process caused you additional stress. If you have any further questions, please feel free to contact us.

Response from MeowantJun 22, 2026

Hi, we sincerely apologize for the inconvenience and frustration this experience has caused. We completely understand your concerns regarding the silicone mat and the replacement options. We have already provided an alternative solution for you in a direct message. Please kindly check your inbox so we can resolve this matter for you as quickly as possible. Thank you for your patience and feedback. We look forward to hearing back from you.

Response from MeowantJun 20, 2026

Thank you for taking the time to share your experience, and we sincerely apologize for the inconvenience. We completely understand your frustration — communication should be easy, and we're sorry it hasn't been.  Regarding your missing items: the trash bags and deodorizer blocks are currently out of stock. However, we have already replied to your email with an update on this. As soon as they are back in stock, we will ship them to you immediately — no further action needed on your part.  We truly appreciate your patience and understanding, and we're committed to making this right.  If you have any questions in the meantime, please don't hesitate to reach out.