MeowantReviews of meowant.com

Response from MeowantJan 27, 2026

We’re really sorry to hear about your experience and understand your frustration. If your order is still within the warranty period, please rest assured that we are committed to resolving the issue for you. We apologize for any delays in communication, and we will ensure that your concerns are addressed as quickly as possible. Thank you for your patience, and please reach out again if you need further assistance!

Response from MeowantJan 27, 2026

We’re sorry for the delay. Your package was delivered on January 22. Please check your email for our response with tracking details. If you need further assistance, feel free to reach out!

Response from MeowantJan 24, 2026

We’re sorry to hear about your experience and understand how frustrating this must be. Our support team has already reached out to you via email and provided troubleshooting steps to help diagnose the weight sensor issue. Please check your inbox (and spam folder) and follow the instructions so we can proceed with the next steps if needed. We fully stand behind our products and warranty, and we’re more than happy to continue assisting you until this is resolved. If you haven’t seen our email or need further help, please reply directly to it or contact us again with your order details. Thank you for your patience, and we hope to get this sorted out for you as soon as possible.

Response from MeowantJan 24, 2026

We’re sorry for the inconvenience caused by the incomplete delivery. At the time of shipment, the litter liners were temporarily out of stock, which is why they were not included in the initial package. The litter liners will be back in stock very soon and are scheduled to ship together with the gel pack next week. We appreciate your patience and understanding, and we’re committed to making sure you receive the complete order as quickly as possible. If you have any further questions, please feel free to contact our support team.

Response from MeowantJan 24, 2026

We’re sorry to hear about the difficulties you’ve experienced and understand your frustration. Our support team has already replied to your email and provided step-by-step instructions to help connect your device to the app. We kindly ask you to check your inbox (and spam folder, just in case) and follow the provided steps. If you continue to experience issues after following the instructions, please reply directly to the email and our team will be happy to assist you further. We’re committed to helping you get everything working as expected.

Response from MeowantJan 24, 2026

We’re sorry for the confusion regarding the part you received. Our replacement parts are listed with the corresponding litter box models, and customers are asked to select the correct model when ordering. It appears that the selected model did not match the litter box you have, which resulted in the incorrect part being sent. We've sent you the link to the part you really need. If you further assistance, our support team is happy to assist you.

Response from MeowantJan 24, 2026

Hi, we’re sorry for the delay and for the concern this has caused. Our support team has already replied to your email, and we are currently checking the shipment status with the carrier to verify what’s causing the delay. Please rest assured that we are actively following up on this and will provide a satisfactory solution once the situation is confirmed. Thank you for your patience. We truly appreciate it and will make sure this is properly resolved for you.

Response from MeowantJan 24, 2026

Thank you for sharing your feedback, and we’re sorry to hear that your cat hasn’t adjusted to the new litter box yet. Our support team has already reached out to you via email with some tips and suggestions to help your cat gradually adapt to the new litter box. We kindly ask you to check your inbox (and spam folder just in case) and give those steps a try. If you still need assistance after reviewing the tips, please feel free to reply to the email and our team will be happy to further assist you.