MeowantReviews of meowant.com

Response from MeowantFeb 3, 2026

Thank you for your feedback, and we’re truly sorry to hear that you’re not satisfied with your purchase. We understand that getting your cat to adapt to a new litter box can sometimes take a little time. That’s why we sent you an email with helpful guidelines on how to help your cat adjust to the new litter box. We hope this information was useful and could support a smoother transition. However, if you still wish to proceed with a return, we have already sent you the return instructions via email, including the necessary return slip for your convenience. We want to make sure you are completely satisfied, and we are happy to assist you with the return process if needed. Please don’t hesitate to reach out if you have any questions or need further assistance.

Response from MeowantJan 30, 2026

Thank you for your feedback, and we sincerely apologize for the delay in responding to your email. We understand how frustrating it can be when you don’t receive a timely reply, and we truly regret any inconvenience this has caused. We have already responded to your email, and we want to reassure you that if you contacted us within the return window, any delay in our response will not affect your eligibility for a return. Please rest assured, we are committed to ensuring that you can complete the return process smoothly. If you have any further questions or need assistance, please don’t hesitate to reach out. We value your satisfaction and will make sure this is resolved as quickly as possible.

Response from MeowantJan 30, 2026

Thank you for your feedback, and we’re truly sorry to hear that you’ve had such a negative experience with our product and customer service. We understand how frustrating it must be when a product doesn’t meet your expectations. We’ve already provided you with troubleshooting suggestions to address the issues you've mentioned, and we genuinely regret that they were not effective in resolving the problem. If you would still like to return the product, we’ve also provided you with the return address and instructions to facilitate the process. Please know that we take all customer concerns seriously, and we are committed to improving both our products and customer service. We appreciate your patience and will do everything we can to ensure you are satisfied.

Response from MeowantJan 28, 2026

Thank you for bringing this matter to our attention. We are sorry to hear about the frustration you’ve experienced, and we sincerely apologize for any confusion caused. Upon reviewing your order, we see that it was shipped in three separate packages, and tracking information for each package was sent to you via email. According to the tracking details, the package which contains the litter box, was delivered on January 22nd. You should have received it by now. If there is still a concern or you need assistance with this matter, please reach out directly to us and we’ll investigate further to make sure everything is resolved. We appreciate your patience and are here to help. Your satisfaction is very important to us.

Response from MeowantJan 28, 2026

Thank you for sharing your feedback. We're sorry to hear that you had an unsatisfactory experience, and we genuinely value your input. We would like to clarify that the return shipping fee is charged by the carrier, not by our company. The shipping costs are set by the carrier’s rates. Unfortunately, we do not have control over these charges. However, we understand that unexpected shipping fees can be frustrating, and we want to ensure that you have all the information you need to make informed decisions. If you have any further questions about the return process, we are happy to assist and provide additional details. We are committed to improving our service and appreciate your understanding.

Response from MeowantJan 27, 2026

We’re truly sorry for the delay and the frustration this has caused. Your order was shipped on January 9th, but unfortunately, the tracking information has not been updated as expected. After verifying with the carrier, we’ve learned that the package was lost. We’ve already reached out to you via email to discuss a replacement shipment. Please check your inbox (and spam folder, just in case) for our response and let us know how you’d like to proceed. We’re committed to making this right for you as quickly as possible. Thank you for your patience, and we appreciate your understanding.

Response from MeowantJan 27, 2026

We’re really sorry to hear that you’re having trouble with the automatic litter box. We completely understand your frustration. We’ve already sent you an email with some helpful tips and suggestions to improve the experience, and we hope that they’ll resolve the issue. Please check your inbox (and spam folder just in case) for our response. If you continue to have trouble, feel free to reply to the email, and we’ll be more than happy to assist you further. Thank you for your patience, and we’re committed to helping you get the best possible experience with your product.

Response from MeowantJan 27, 2026

We’re truly sorry for the confusion and any frustration this has caused. Your order was shipped in three separate packages, which may have caused the delay in receiving the automatic litter box. We’ve already replied to your email. Please check your inbox (and spam folder, just in case) for our response. If you have any additional questions or need further assistance, feel free to reach out again, and we’ll be happy to help. Thank you for your patience, and we appreciate your understanding as we work to resolve this.