MeowantReviews of meowant.com

Response from MeowantMar 3, 2026

Dear Customer, we’re truly sorry to hear that you feel this way. Providing real support to our customers is very important to us. We have already replied to your email to follow up on the issue. To better understand what is happening and provide an effective solution, we kindly ask that you share a short video showing the problem. This will help our technical team diagnose the issue accurately and resolve it as quickly as possible. Please check your inbox (and spam folder) for our previous message and send us the requested details. We are here to help and will do our best to make this right.

Response from MeowantMar 3, 2026

Dear Customer, we’re very sorry to hear that you’re experiencing these issues and understand how frustrating this must be. We have already replied to your email to further verify the specific problem and gather a few more details about the situation. Once we receive your response, we will carefully assess the issue and provide you with the appropriate assistance and solution as quickly as possible. Please check your inbox (and spam folder, just in case) and reply to us at your convenience. We’re committed to helping you resolve this.

Response from MeowantMar 3, 2026

Dear Customer, We’re sorry to hear about your experience and understand your frustration. However, after checking our records, the order under this review only includes litter bags and deodorizer refills. We are unable to find a litter box purchase associated with this order. Please contact us directly and provide your litter box order number so we can verify the purchase details and check whether it is still within the warranty period. Once we confirm the information, we will be happy to review your case and offer appropriate assistance. We look forward to your message so we can help resolve this properly.

Response from MeowantMar 1, 2026

Hi, thank you for bringing this to our attention, and we’re sorry for the confusion. To avoid overweight or oversized shipping issues, your order was split into two separate shipments. The litter box and the bags were sent separately. We have already emailed you the tracking number for litter box, it is currently in transit. Please kindly check your inbox (and spam folder, just in case). If you have any questions or need further assistance, please feel free to contact us — we’re happy to help.

Response from MeowantFeb 27, 2026

We’re very sorry to hear about your experience and sincerely apologize for the delayed response due to the recent holiday period. We have replied to your email. Please kindly check your inbox (and spam folder if needed). Rest assured, we are committed to helping you resolve this issue and will work with you toward a proper solution. We appreciate your patience and the opportunity to make this right.

Response from MeowantFeb 27, 2026

Thank you for your feedback. We’re sorry to hear that you’re dissatisfied with your experience. We would like to clarify that we do not require customers to remove reviews in exchange for support. Any resolution offered was based on the details of the case and in accordance with our policy. We have been responding through email and remain willing to review the situation further. Please feel free to reply to our latest message so we can continue working toward a fair resolution.

Response from MeowantFeb 27, 2026

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how important a clean and reliable litter box is for both you and your cats. We have already reached out to you via email to better understand the specific concerns and review what has happened. Our goal is always to provide proper support and ensure every customer feels heard. Please kindly check your inbox so we can work toward a resolution together. We appreciate the opportunity to improve and assist you further.

Response from MeowantFeb 24, 2026

Thank you for your feedback. We’re sorry to hear about the issues you’ve experienced. Our team has already suggested adjusting the automatic cleaning time to allow the litter to properly clump, which usually resolves this problem. We understand you may prefer not to change the settings, but following these instructions is important for optimal performance. Please feel free to reach out to our support team if you’d like further assistance.