MeowantReviews of meowant.com

Response from MeowantMar 24, 2026

Hi, we’re very sorry to hear about your experience and understand your frustration. Regarding the litter sticking issue, we have already sent you guidance via email with suggestions to help improve the performance. Factors such as litter type, humidity, and usage conditions can affect this, and the adjustments we provided should help. We’re also sorry to hear your cats are not comfortable using the product. Some cats may need time and guidance to adapt, and we’re happy to continue supporting you. If there is further question, please feel free to contact us.

Response from MeowantMar 23, 2026

Hi there, thank you for your feedback, and we’re sorry to hear about the issue with your product. We have reached out to you via email requesting photos to better understand the problem. You can simply reply to our email and attach the picture directly there. Please rest assured that once we receive the images and review the issue, we will provide you with a satisfactory solution. We appreciate your cooperation and look forward to resolving this for you as soon as possible.

Response from MeowantMar 23, 2026

Hi there, thank you for your feedback, and we’re sorry for any confusion regarding your order. Your order was shipped in multiple packages (3 in total). The litter box has already been successfully delivered. The remaining two packages are still in transit, and we have sent you their tracking information via email. Kindly check your mailbox (including your spam/junk folder) for the tracking details. If you have any questions or need further assistance, please feel free to contact us—we’re always here to help.

Response from MeowantMar 23, 2026

Hi, we’re very sorry for the inconvenience and frustration this situation has caused. We would like to clarify that it is not that we are unwilling to file a claim. According to the information provided to us by FedEx, the shipment was marked as successfully delivered, and in such cases, the carrier informs us that the order is not eligible for a claim. We understand how concerning this is, especially if the package was delivered to the wrong address. We recommend continuing to follow up with FedEx directly, as they have acknowledged the delivery issue. At the same time, we remain here to assist you and will do our best to support you in resolving this matter. Please feel free to reach out to us again so we can explore any possible solutions together. Thank you for your understanding.

Response from MeowantMar 23, 2026

Hi there, thank you for your feedback, and we’re sorry to hear about your experience. We would like to clarify that we have already responded to your previous message. According to our records, your package was successfully delivered and signed for on the 20th. We have also sent you a confirmation via email. Kindly check your mailbox (including your spam/junk folder) for our message and the delivery details. If you still cannot locate the information or need further assistance, please don’t hesitate to reach out to us again—we’re here to help.

Response from MeowantMar 20, 2026

Hi, we’re really sorry to hear that you had a frustrating experience, that’s definitely not the standard we aim for. We’d really like the opportunity to understand what went wrong and make things right. Could you please reach out to our support team or share more details about your situation? We’ll look into it right away and do our best to resolve it for you. Thank you for your feedback, it helps us improve.

Response from MeowantMar 20, 2026

Hi, we’re sorry to hear you feel this way. We’ve checked and this order was placed on the 12th of this month for waste bags. If you’ve experienced any issues with the product, please reach out to our support team via our after-sales email so we can look into it and assist you properly. We’re here to help and would like the chance to resolve this for you.

Response from MeowantMar 20, 2026

Hi, we’re really sorry to hear about this experience. We understand how frustrating it must be, especially when the accessory is essential for your unit to work properly. Our team is currently looking into the shipping details to verify what happened with the delivery. Please rest assured that we’ll provide you with a satisfactory solution once we confirm the situation. Thank you for your patience while we sort this out.