MeowantReviews of meowant.com

Response from MeowantApr 24, 2026

Hi, thank you for your feedback, and we apologize for any confusion regarding your order. We have already sent you an email with the tracking number and the estimated delivery date. Please check your inbox for the details. We appreciate your patience, and if you have any further questions or need assistance, please don’t hesitate to reach out.

Response from MeowantApr 23, 2026

Hi, thank you for your feedback, and we sincerely apologize for the confusion and frustration caused. We would like to let you know that your litter box order has already been shipped. We have also responded to your email and provided the tracking information for your reference. We understand how important timely updates are and regret any inconvenience caused by the delay in communication. Please kindly check your inbox for our message, and feel free to reach out if you need any further assistance.

Response from MeowantApr 21, 2026

Hi, thank you for your feedback. We are very concerned to hear about your experience and take the safety of your cat very seriously. We have already reached out to you via email to verify the details of the situation. To help us better understand and resolve the issue, please confirm whether the litter box is placed on a hard floor or on a carpet/mat. Placing the unit on a soft surface can affect the sensors and the proper operation of the box. Your cat’s safety is our top priority, and we want to ensure the product functions correctly while keeping your pets safe. We look forward to your response so we can address this matter promptly.

Response from MeowantApr 21, 2026

Hi, thank you for your feedback. We are very sorry for the frustration this situation has caused. We wanted to clarify that we responded to your email on April 17th and provided the tracking number for the litter box. According to FedEx, the package was delivered on April 13th. We also sent you the proof of delivery. Please check your email for the message containing this information. If you are unable to locate it, let us know, and we will be happy to resend the details. We appreciate your patience and understanding.

Response from MeowantApr 21, 2026

Hi, thank you for your review. We are sorry to hear that you feel there was an issue with your order. After reviewing your purchase, we can confirm that the product we sent matches your order. You selected the gray version, which has a gray base, side panels, and latches, while the remaining parts are white. You can also verify this by checking the product images on our website. We understand that product expectations can sometimes differ from perception, and we appreciate your feedback. If you have any further questions or concerns about your order, please feel free to reach out to our support team.

Response from MeowantApr 20, 2026

Hi, we’re sorry to hear about your experience. Unfortunately, your order is now past the one-year warranty period. Please note that during the warranty period, we would have been happy to provide support or a replacement. We truly value your feedback and hope that future products will better meet your expectations. Thank you for your understanding.

Response from MeowantApr 20, 2026

Hi, thank you for your feedback. We sincerely apologize for any frustration caused by your experience. We wanted to clarify that your order, placed on April 14th, was shipped the same day, and according to tracking, it was delivered on April 17th. We we are sorry for any inconvenience. After checking, there is no message or email from you. We have proactively reached out to you via email regarding your order. We appreciate your business and hope to provide a smoother experience in the future.

Response from MeowantApr 17, 2026

Hi, thank you for your feedback, and we’re sorry to hear about your experience. We apologize for any delays in communication and the frustration this has caused. To help resolve this as quickly as possible, we will provide you with the return address so you can proceed with returning the product. Once the return is completed and received, we will handle the next steps promptly. We appreciate your patience and the opportunity to make this right.