My cats didn’t take to it well. Not sure if I like it.
Response from MeowantJul 24, 2025
Thank you for sharing your feedback. We’re sorry to hear that your cats didn’t take to the litter box as expected. It can sometimes take a little time for pets to adjust to new products.
If you'd like, we’d be happy to offer tips or troubleshooting advice to help make the transition easier for your cats. We’re here to assist you in any way we can!
Thank you for giving it a try, and please let us know if there’s anything else we can do.
MO
Mo
The delivery was quick
The delivery was quick, but the box was ripped and all tapped up. The package was sent fedex and the driver did not make it any better. We watched him throw the box out of the truck onto the street. Sure happy the merchandise wasn't dented.
Response from MeowantJul 24, 2025
Dear Customer, Tthank you for your feedback, and we’re glad to hear that your order arrived quickly and in good condition despite the shipping issues. We deeply apologize for the way the package was handled by the carrier. This is certainly not the experience we want for our customers.
We take packaging and delivery very seriously, and we’ll address this concern with FedEx to ensure better care in the future. If you ever experience any issues with a damaged package again, please reach out to us, and we’ll work to resolve it immediately.
Thank you for your understanding, and we appreciate your feedback.
PH
Phyllis
Customer Service
Customer Service did not keep me informed about the studs of the Odor Gel packs that were out of stock. I had to initiate all contact.
Response from MeowantJul 24, 2025
Dear customer, thank you for your feedback. We apologize for the delay and any confusion caused. After your order was placed, we did notify you via email about the stock issue and provided an estimated shipping time.
We strive to keep our customers informed, and we’ll continue to improve our communication going forward. If you have any further questions or concerns, please don’t hesitate to reach out.
Thank you again for your patience.
CH
Christina
The product was out of stock and I…
The product was out of stock and I wasn’t notified upon ordering. Actually it was well over a month before it was even shipped. That was slightly disappointing, had I known when ordering it would have been a little different.
Response from MeowantJul 24, 2025
Dear customer, thank you for your feedback. We apologize for the delay and any confusion caused. After your order was placed, we did notify you via email about the stock issue and provided an estimated shipping time. It’s unfortunate that we didn’t receive a response from you during that time, and we truly appreciate your understanding of the situation.
We strive to keep our customers informed, and we’ll continue to improve our communication going forward. If you have any further questions or concerns, please don’t hesitate to reach out.
Thank you again for your patience.
MK
M K.
works great
works great, kitty poo collector is extremely small, have to empty daily. Have 3 litter robots that hold a weeks worth of poo for 5 cats, however, they have to be reset after each use to continue working. The Meowant, works perfect each time without resetting, but has to be emptied daily for 5 cats. If it had a bigger reservoir I would give it 5 stars. And yes my maine coone uses it too, on the small side for her, but she manages.
Response from MeowantJul 24, 2025
Dear, customer, thank you for sharing your feedback! We’re happy to hear that the Meowant litter box works well for your cats and that it operates without needing a reset after each use. We understand that the small reservoir can be a bit limiting, especially with multiple cats, and we truly appreciate your suggestion for a larger collection area.
However, considering that if there are too many clumps in the waste bin, it may be too heavy to rotate.
We’re always looking to improve our products, and your input helps us better understand customer needs. If you ever need further assistance or have more suggestions, feel free to reach out.
Thanks again for your review, and we’re glad your Maine Coon is managing well with it!
AM
Amber
Can't reach a person to actually speak…
Can't reach a person to actually speak with and good luck trying to research a way to just do a manual clean. Many robotic boxes have a way to turn off the automatic rotation so if your cats are too small you can just hit the button on occasion, and it will clean that way. Not this one, we were just going on a wish and a prayer it wasn't going to take the babies on a ride. Our kittens are also monkey see, monkey do. One goes in to use the box, the other is going in shortly after. This causes the barrel to be in halfway rotation (cleaning mode) it stops because it senses movement, tweedle dee goes in, piddles, comes out, rotation finishes, now I have a clump of piddled kitty litter on top of the interior of the barrel. I have to use the scoop to dislodge as much as I can. I also found out the hard way that barrel WILL rotate while you are changing the bag. That was fun experience. I've learned to push for a quick rotation, so it isn't tempted to do that on me again. Also, I thought there was supposed to be some type of bracket that went around the bag to help it hold in place? If so, I didn't receive it. Not really sure what the purpose of the odor gel things are, I don't smell them, which is disappointing, because I paid for extras (which are back ordered), all I smell is kitty litter (I don't get the cheap stuff either).
Response from MeowantJul 24, 2025
We’re really sorry to hear about your experience with the litter box and the issues you've faced. We understand how frustrating it can be when things don’t work as expected, and we truly appreciate your detailed feedback.
We had already replied to your concerns via email, please check your inbox for our response, and if there’s anything else we can assist you with, don’t hesitate to reach out again.
Thank you for your understanding, and we’ll do our best to ensure a better experience going forward.
YV
Yvette
My maincoon doesn't like it.
My maincoon doesn't like it.
Response from MeowantJun 30, 2025
Thank you for your review! We're sorry to hear that your Maine Coon isn’t fond of the product. Cats can be a bit particular with new items, and sometimes it takes a little time for them to adjust. We have sent you some tips on how to guide your cat to use the cat litter box, please kindly check it.
LI
Linda
Well it works but I have a cat that has…
Well it works but I have a cat that has loose bowel movement, very mushy and it hangs up on the grate and doesn't clean it out of the bottom. I have 2 cats and I have to empty it on the 3rd day and add more litter, was hoping to make it 7 days very sad, and had to clean to box with the scooper at times
Response from MeowantJun 30, 2025
Thank you for taking the time to share your feedback. We’re really sorry to hear that the product isn’t working as well as you’d hoped, especially with your cat’s unique situation. We understand how important it is to have a litter box that makes life easier, and we apologize that it hasn’t met your expectations.
With loose or mushy stool, you can try to extend the auto cleaning time on app to see if it works better.
