MeowantReviews of meowant.com

Response from MeowantMay 6, 2026

Hi, thank you for your feedback, and we’re very sorry for the concern this has caused. As noted in the order confirmation email, some items, like the litter box, may be shipped separately from accessories to ensure safe delivery. We’ve already sent you the tracking number for the litter box, and it should be arriving soon. We understand how frustrating this situation can be and appreciate your patience. If you have any further questions or need assistance, please don’t hesitate to reach out, we’re happy to help.

Response from MeowantMay 6, 2026

Hi, thank you for your feedback, and we’re very sorry for the inconvenience. After an order is placed, our system automatically processes it to ensure timely delivery. We did respond to your email within 10 hours, but unfortunately the order had already been shipped by that time. We sincerely apologize for any frustration this has caused and appreciate your understanding. If you need assistance with the return or refund process, please don’t hesitate to contact us, we’re happy to help.

Response from MeowantMay 6, 2026

Hi, thank you for your feedback, and we're very sorry for the frustration this has caused. We haven’t been able to locate your previous email, but we have proactively reached out to you to better understand the issue. Once we have more details, we’ll work with you to provide a satisfactory solution. We truly appreciate your patience and understanding, and we’re committed to resolving this as quickly as possible.

Response from MeowantMay 6, 2026

Hi, thank you for your feedback. We’re sorry to hear you’re experiencing this issue. We’ve already reached out to you via email to better understand the problem and help troubleshoot it. Once we have more details, we’ll guide you step by step to resolve it and make sure the litter box works properly for you. We appreciate your patience and look forward to helping you get this sorted.

Response from MeowantApr 29, 2026

Hi, we’re very sorry for the confusion. The litter box is shipped separately. We have already sent you the tracking number for your litter box, and it is currently in transit. You should be receiving it very soon. Thank you for your patience and understanding.

Response from MeowantApr 29, 2026

Hi, we’re very sorry to hear about your experience and understand your frustration. We take all customer concerns seriously and want to ensure that any issues are properly addressed. To investigate your case, we requested a video demonstrating the problem but have not received it yet. This will help us fully understand what happened and verify the issue accurately. Once we have received the video and confirmed the problem, we will promptly provide a solution to resolve it. We truly appreciate your patience and understanding while we work to make this right.

Response from MeowantApr 29, 2026

Hi, we’re sorry for the confusion. Your order was shipped in two separate packages. We have already sent you an email with the tracking information. According to the carrier, both packages have been delivered. If you have not received the second package, please reply to our email so we can assist you further.

Response from MeowantApr 29, 2026

Hi, we sincerely apologize for the delay and understand how frustrating this has been. Your package is currently in transit and, according to the latest tracking information, it is scheduled to be delivered today. We've sent you the tracking information by email. We truly appreciate your patience while waiting for it. We hope you enjoy your product once it arrives, and if you have any questions or need further assistance, please don’t hesitate to reach out to our customer service team. Thank you for choosing our store.