MeowantReviews of meowant.com

Response from MeowantMay 21, 2026

Hi, we’ve checked your order and it contains an air purifier and litter bags, but no litter box. It seems there may have been a mix-up when placing the order. You can also check the order confirmation email about the items you ordered. We’ve already sent you a message via email. If you have any questions or need further assistance, please feel free to contact us directly and we’ll be happy to help. Thank you for your understanding.

Response from MeowantMay 18, 2026

Hi, we’re very sorry to hear about your experience and understand your frustration. We have already sent you troubleshooting suggestions by email, as many of the issues mentioned can usually be improved through adjustments to the settings, litter type, and usage method. Please kindly check your inbox, and our support team will continue assisting you to help resolve these problems.

Response from MeowantMay 18, 2026

Hi, we sincerely apologize for the delayed response and the confusion regarding your order. After an order is placed, our system automatically processes shipments quickly so customers can receive their packages as soon as possible. We have already confirmed with our logistics team that the litter box package was successfully intercepted before delivery. We understand there was some miscommunication during the process, and we’re sorry for the inconvenience this caused. If you would still like to purchase the larger litter box model, we can proceed with canceling the current litter box and you may place a new order for the larger size. Our team is confirming this with you. Thank you for your patience and understanding.

Response from MeowantMay 18, 2026

Hi, we’re sorry to hear that the litter box has not worked as expected for your cats, and we understand how disappointing this must feel after wanting it to work so badly for them. Maine Coons, especially larger purebred cats, can vary greatly in body length and overall size even within the same weight range. The product page includes detailed dimensions for reference, but we also understand that some cats may still feel uncomfortable with a new enclosed litter box at first. Larger cats can sometimes take longer to adapt, especially if they are cautious about new environments or limited space. We have already sent you some tips by email to help guide your cats in adjusting to the new litter box, including ways to encourage gradual use and make the transition easier. We truly hope these suggestions will help improve the experience for both of your cats.

Response from MeowantMay 18, 2026

Hi, we’re sorry to hear about your experience and understand your frustration. As mentioned in our email communication, we have already agreed to send you a finer mesh screen free of charge once it becomes available in stock. We hope this improvement will help resolve the issue and provide a better cleaning experience for you. Thank you for your patience and understanding.

Response from MeowantMay 18, 2026

Hi, we sincerely apologize for the inconvenience caused by receiving a refurbished unit due to a system error. We completely understand your frustration after opening the package and finding signs of prior use. The issue was quickly identified internally, and we have already taken steps to ensure this will not happen again in the future. Our after-sales team has already contacted you via email and will continue assisting you to resolve this matter with a satisfactory solution. Thank you for your patience, understanding, and feedback.

Response from MeowantMay 15, 2026

Hi, we sincerely apologize for the inconvenience caused by receiving a refurbished unit due to a system error. The issue was quickly identified, and we have ensured it will not happen again. Our after-sales team has already reached out via email and will assist you in resolving this matter, providing a solution that meets your satisfaction. Thank you for your patience and understanding.

Response from MeowantMay 15, 2026

Hi, we sincerely apologize for the inconvenience caused by receiving a refurbished unit due to a system error. The issue was quickly identified, and we have ensured it will not happen again. Our after-sales team has already reached out via email and will assist you in resolving this matter, providing a solution that meets your satisfaction. Thank you for your patience and understanding.