MeowantReviews of meowant.com

Response from MeowantJun 8, 2026

Hi, we are truly sorry to hear the litter box keeps freezing and shutting down, and we apologize for all the inconvenience this has caused you. Our support team is actively following up on your case and working hard to find a proper solution. We will make sure to resolve this issue so you can get a fully functional litter box as soon as possible.

Response from MeowantJun 8, 2026

Hi, we sincerely apologize for the delayed reply due to the weekend. We have responded to your email and shared the tracking information with you. Your package is on the way, and you will receive it soon. Please feel free to contact us if you have any further questions.

Response from MeowantJun 8, 2026

Hi, we sincerely apologize for the long-standing trouble and frustration this has brought you. We fully understand how upset you are with the faulty devices. We have replied to every email you sent and kept working hard to resolve the problem. As we mentioned before, power failure is usually caused by a defective charger or base. We already sent you a new charger, but the issue still remains. To arrange a replacement base for you, we need a video that shows the problem clearly. We appreciate your understanding. Please send us the required video, and we will move forward with the solution right away.

Response from MeowantJun 8, 2026

Hi, we apologize for the confusion and inconvenience caused. For certain models, the silicone liner cannot be replaced separately, and the entire drum needs to be changed instead. This is determined by the product design. Please feel free to contact us anytime if you need further assistance. Kindly provide your tracking number so we can better assist you.

Response from MeowantJun 8, 2026

Hi, we are truly sorry to hear that your experience with us was unsatisfactory, and we apologize for any inconvenience this has caused you. Our complete return and refund policies are fully disclosed and available for review on our official website at any time. All terms and rules are clearly stated there for every customer to check. If you still have questions or need further help regarding your order, please feel free to get in touch with our support team. We will try our best to assist you.

Response from MeowantJun 5, 2026

Hi, we sincerely apologize for the inconvenience caused. The cat litter and liners were arranged for separate shipment from different warehouses. While the litter has been delivered to you, the liner package is still in transit now. We have sent you the tracking information by email. Please kindly check it. If you still have any questions or concerns, feel free to contact us directly and we’ll be happy to assist you further. Thank you for your patience and understanding.

Response from MeowantJun 4, 2026

Hi, we sincerely apologize for the delayed resolution and inconvenience caused by your missing parcel. We have already replied to your email and are verifying your delivery issue right now. Once confirmation is completed, we will offer you a proper and reasonable solution promptly. Please kindly check your inbox including spam folder for our reply.

Response from MeowantJun 2, 2026

Hi, we are sorry to hear you feel unable to reach our support. We have checked our system and found no emails or messages submitted from your account. We’ve proactively sent you a message to follow up and assist with your issue. Please check your inbox and spam folder for our reply, we will resolve your problem promptly once we hear back.