MeowantReviews of meowant.com

Response from MeowantJun 15, 2026

Hi, thank you for taking the time to share your feedback. We sincerely apologize for any frustration this experience has caused and completely understand your concerns. Please know that when a product issue is reported, requesting a video is simply a standard step in our verification process. This helps us accurately identify the problem so we can provide the most effective solution. However, we also fully respect your preference to proceed directly with a return. To make this as easy as possible for you, we have already sent an email containing the return address and instructions. Please check your inbox (and spam folder) at your convenience. Your satisfaction is important to us, and we are committed to resolving this matter promptly once we hear back from you. Thank you for your patience and understanding.

Response from MeowantJun 15, 2026

Hi, we sincerely apologize for this. We completely understand your desire to resolve this quickly, and we are here to help. To ensure we handle your request accurately, our team is currently verifying the details of your order. We have already reached out to you via email with some questions to clarify the situation. Please check your inbox (and spam folder) and reply to our email at your earliest convenience. Once we receive your response and complete our verification, we will immediately proceed with the appropriate next steps to get this resolved for you. Thank you for your patience and cooperation while we look into this. We look forward to hearing from you soon so we can make things right.

Response from MeowantJun 14, 2026

Hi, we’re glad to know you like our product, and we sincerely apologize for the confusion caused by split shipment. Your two litter boxes were shipped separately. One has been delivered, while the other is still in transit. We have sent the tracking number to you via email. Please feel free to contact us if you have any further questions.

Response from MeowantJun 12, 2026

Hi, we sincerely apologize for the long wait and poor service experience. We generally reply to all emails within 24 hours, and we have now responded to your email. We will look into your issue thoroughly and provide a proper solution soon. Please feel free to reply to our email, and our support team will do their best to provide you with the help you need.

Response from MeowantJun 10, 2026

Hi, we are sorry to hear the deep cleaning process has brought you so much trouble and inconvenience. We suggest rinsing the main barrel with a hose. After washing, you can simply wipe off residual water with a cloth. If there is anything we can help, please feel free to contact us.

Response from MeowantJun 10, 2026

Hi, we apologize for the trouble you encountered with the faulty unit. Our support team has reached out to you to gather more details about the issue, but we haven't received your reply yet. Please respond to our email at your earliest convenience, so we can assist you and resolve the problem properly.

Response from MeowantJun 9, 2026

Hi, we apologize for the trouble you've encountered with connecting your phone to the litter box. We have sent you an email containing detailed troubleshooting steps. Please kindly check your inbox and follow the guidance. If the problem still persists after trying the solutions, feel free to reply to our email and we will assist you further right away.

Response from MeowantJun 8, 2026

Hi, we apologize for the confusion and inconvenience caused. Since your two items would exceed the weight limit if shipped together, we arranged two separate parcels. We have already sent you the tracking number for the air purifier. It is currently in transit, and you will receive it soon. Feel free to reach out if you need further help.