Rodrigo
They worked with me and helped
worked out thank you
Response from MeowantFeb 15, 2026
Hi, thank you for your feedback, and we truly appreciate your honesty. We’re very sorry to hear about the confusion regarding the door latch part. We understand how frustrating it can be to order something and then realize it won’t solve the issue you’re experiencing. Regarding your previous inquiry about purchasing just the door latch, we sincerely apologize if you did not receive a response — that is not the experience we want any of our customers to have. Please don’t worry. We have just sent you an email so we can look into your order details right away. We’ll be happy to help you with a cancellation or refund and make sure you get the correct solution for your robot. Your satisfaction is very important to us, and we will do our best to resolve this quickly for you.




