MeowantReviews of meowant.com

Response from MeowantJul 8, 2026

Hi, we sincerely apologize for the confusion and frustration you have experienced. We would like to kindly clarify that a pack of bags is already included in the original packaging of the litter box you received, so you can use those in the meantime. The shortage we mentioned previously only applies to the extra replacement bags that were purchased separately. Please rest assured that they are currently on their way, and we will ship them out to you as soon as they are back in stock. If you have any further questions or need additional assistance, please feel free to let us know. We are here to help!

Response from MeowantJul 7, 2026

Hi there, we’re truly sorry for the frustrating experience you had on our site and with our support. The verification code is supposed to send automatically to your SMS right after you enter your phone number. Our team has also replied to all your pending live chat messages and emails, with the full product specs you were looking for attached. We totally get why you’re checking other brands right now. If you’d give us a chance to make this right, just shoot us a message, and we’ll get you all the exact details you need right away. We’re working hard to fix every part of our service that let you down.

Response from MeowantJul 7, 2026

Hi, thank you for sharing your feedback. We sincerely apologize for the frustration you have experienced with the litter box and the return process. Regarding the return, we kindly note that our return policy requires items to be returned in their original packaging. This policy is clearly stated on our website and is available for customers to review at any time. We understand that space can be limited, especially in an apartment, and we truly regret any inconvenience this may have caused. To help address the issues you mentioned, we have already sent you an email with some practical suggestions and troubleshooting steps that may improve the performance of the unit. Please kindly check your inbox (and spam/junk folder, just in case). If you have any further questions or need additional assistance, please do not hesitate to reply to our email. We are here to help and want to ensure you have the best possible experience with our product. Thank you for your time and understanding.

Response from MeowantJul 6, 2026

Hi, we sincerely apologize for the confusion. Please rest assured that we never place orders on behalf of customers. It is possible that a family member or friend may have purchased this litter box as a gift for you. We kindly suggest checking with them to verify the order. If you have any further questions or need additional assistance, please feel free to reply directly to our email. We are always here to help!

Response from MeowantJul 6, 2026

Hi, we sincerely apologize for the frustration you have experienced. We have carefully reviewed the video you sent, and we are fully committed to providing you with a satisfactory resolution. Please check your email, as we have already reached out to you with a proposed solution. We truly value your feedback and want to ensure this matter is resolved to your satisfaction. Thank you for your patience, and we look forward to hearing from you.

Response from MeowantJul 6, 2026

Hi, we sincerely apologize for the long wait and any frustration this delay has caused. The bags in your order were previously out of stock, and we sent you an email to notify you of this delay. As soon as they were back in stock, we shipped them out immediately. We have also sent you an email containing the tracking information and the estimated delivery time. Your package is currently in transit and on its way to you. Thank you so much for your patience and understanding. Please let us know if you have any further questions.

Response from MeowantJul 5, 2026

Hi, we sincerely apologize for the terrible delivery inconvenience you encountered with your cat litter box. We haven’t received your inquiry email yet, but we have reached out to you via email about this shipment. FedEx labeled the delivery failed for the reason “Customer not available or business closed”, and they will arrange a second free delivery attempt automatically. We’re just as frustrated as you about the driver not attempting actual drop-off while you waited at home. If you have any questions or need any assistance, please feel free to contact us.

Response from MeowantJul 4, 2026

Hi, we are truly sorry this litter box failed to fit your cat’s needs and that our back-and-forth troubleshooting messages made you feel ignored. We have sent the full return address to your registered email. Please check your inbox, and you can send the unit back if you wish to return it. We will take your feedback seriously to improve our product design and customer service communication.