VIOLA C.
Great customer service
We received our litter tray. It was not working. We contacted Meowant and their customer experience was very good. They sent a replacement immediately. We have 3 and are very happy.
Response from MeowantMar 10, 2026
Hi there, we’re sorry to hear about your experience. Our support team has already replied to your email and is currently working with you to verify the exact issue with the unit. Since different situations can cause the rack to become stuck, we first need to understand the specific problem so we can provide the correct troubleshooting steps or solution. Please check your inbox and reply to our message with a bit more detail or a short video if possible. Once we confirm the cause, we’ll do our best to help resolve this for you as quickly as possible. Thank you for your patience while we work to assist you.