MeowantReviews of meowant.com

Response from MeowantAug 28, 2025

Hello, we’re sorry to hear that you’re having trouble with the litter box. We understand how frustrating it can be when the waste sticks to the separator and the litter makes a mess during rotation. We’ve emailed you some tips and solutions that could help address these issues. If you haven’t had the chance to try them yet, we recommend following those steps, as they should help improve the performance. If the problem persists after trying the suggested methods, please let us know, and we’ll be happy to assist you further or explore other solutions. We appreciate your patience and feedback.

Response from MeowantAug 28, 2025

Hello, thank you for your feedback, and we’re sorry to hear that the litter box isn’t working as expected. We understand that with three cats, managing the litter can be a bit challenging. We’ve already provided you with some tips via email that could help with the issue. If you’re using a fine litter, it might be helpful to try adjusting the settings or using a different type of litter. Sometimes, certain types of litter can clump more than others, leading to clogging or sticking. Please let us know if you’ve had a chance to try the suggestions we sent, and if the issue persists, we’ll be happy to assist you further. Thank you for your understanding!

Response from MeowantAug 20, 2025

Thank you for your feedback. To ensure accurate weighing, please place the litter box on a hard, flat surface. Using it on soft mats or carpets can affect the sensor’s accuracy. If there is further question, please reach out to our customer support team.

Response from MeowantAug 20, 2025

Thank you for sharing your experience. We’re sorry to hear that the return process was frustrating and appreciate your honest feedback. We understand that the size of the litter box didn’t meet your expectations, and we apologize for any inconvenience caused by the return shipping cost and documentation requirements. These policies are in place to help us process returns accurately and protect both parties, but we realize they can sometimes feel cumbersome. Your feedback helps us improve, and we’ll continue working to make returns smoother in the future. If you have any further questions or need assistance, please don’t hesitate to reach out.

Response from MeowantAug 12, 2025

Hi, we’re sorry to hear about the issue. Our team provided troubleshooting steps via email and requested a short video to better assess the situation and offer a proper solution. We haven’t received a follow-up yet, but we’d be happy to assist further. Please feel free to reach out again — we’re here to help.

Response from MeowantAug 12, 2025

Hi, we’re sorry to hear about your experience. Just to clarify, our return policy does not prohibit returns after use. We only ask that the product be thoroughly cleaned and restored to like-new condition for hygienic reasons. The full return policy is available on our website for transparency. If you have any questions or need help with the process, feel free to contact us through email. We’d be happy to assist.

Response from MeowantAug 12, 2025

Hi, we’re sorry to hear about your experience and understand your concerns. We didn’t receive your earlier messages, so it's possible they were sent to the wrong email. However, we did receive your recent inquiry and have since responded. If you have any follow-up questions, please feel free to reach out again — we’re here to help and want to improve your experience.

Response from MeowantJul 31, 2025

We sincerely apologize for the delay and any frustration caused. We’ve reviewed our records and unfortunately, we did not receive any cancellation requests from you. No even emails from you. We understand your disappointment, and we will certainly take your feedback into account to improve our service moving forward. If you’d still like to discuss options, please let us know, and we’ll assist you right away.