MeowantReviews of meowant.com

Response from MeowantDec 4, 2025

Hi there, Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your experience. This is definitely not the result we want for you or your cats. Clumping issues can sometimes occur due to litter depth, cleaning frequency, or the type of litter, but since you’ve already tried multiple options, we’d really like to look into this further and help you find a solution. Your cats’ comfort is our priority, and we want to make sure the box works properly for you. We will solve the problem for you by email. Thank you again for giving us the chance to make this right.

Response from MeowantDec 1, 2025

Hi there, we’re very sorry to hear about your experience, and we truly appreciate you sharing this feedback. Regarding the waste bin placement and the frequent bag changes, we understand how frustrating that can be. This is certainly not the experience we want for our customers, and we’d like to help resolve it for you. As for customer support, we sincerely apologize for any inconvenience. You can always reach us directly through the email listed on our official website. To make things easier, we’ve already reached out to you proactively—please check your inbox (and spam/junk folder just in case). We would love to assist you further and find the best solution for your situation. Thank you again for bringing this to our attention. We’re here to help and hope to make things right for you and your cats.

Response from MeowantNov 24, 2025

We’re very sorry to hear that the hinge piece on your replacement drum arrived broken. This is absolutely not the quality we strive to deliver, and we understand how frustrating this must have been. We have already contacted you directly using the email and order information you provided and are currently assisting you with a proper resolution. Thank you for giving us the opportunity to make this right. If you have any further questions, please feel free to reply to our email, we’re here to help.

Response from MeowantNov 17, 2025

Dear customer, thank you for your feedback, and we sincerely apologize for any confusion caused. We understand your frustration with the order split. We did send you an email explaining that shipping both products together would result in an overweight package, which is why we opted to ship them separately for better handling and delivery efficiency. We strive to ensure clear communication, and we regret that this wasn’t as evident in the process. If you have any further questions or concerns regarding your order, please feel free to reach out to us directly. We’ll be happy to assist in tracking the remainder of your order and ensuring it arrives as expected. Thank you for your understanding.

Response from MeowantNov 17, 2025

Thank you for sharing your feedback. We’re sorry to hear that your cats didn’t take to the litter box as expected. It can sometimes take a little time for pets to adjust to new products. We have sent you some tips to guide your cat to use the cat litter box. Thank you for giving it a try, and please let us know if there’s anything else we can do.

Response from MeowantNov 18, 2025

Thank you for sharing your feedback. We’re sorry to hear that the product did not meet your expectations, especially regarding odor control. We understand how important this is and apologize for any inconvenience caused. We will be sending you some helpful tips via email to improve your experience. Thank you for your understanding, and we appreciate the opportunity to improve.

Response from MeowantNov 18, 2025

Hi, thank you for your feedback. We are sorry for all the inconvenience caused. I have searched your email, but there is no emails from you. You can find our email on the official website. If there is further question, please feel free to reach out.

Response from MeowantNov 18, 2025

Hi, thank you for sharing your feedback, and we’re sorry for the inconvenience caused. Customer can set the time on app. We have sent you instrusction on how to do that by email. We appreciate your understanding and are here to help if you have any more questions.