Ralph
urine bag fills up upper third 1st
urine bag fills up upper third 1st. then has to force urine into bottom two thirds. Not a lot of pressure to get to the bottom. Otherwise, great product
TAKE BACK YOUR FREEDOM & CONFIDENCE with Men's LibertyA Device Like No OtherThe discreet, dignified, dependable option.When it comes to bladder leakage, there are many different options out there. But how do they stack up against Men’s Liberty? Our life-changing, male external catheter was designed to help men with urinary incontinence—no matter how old or young, no matter what the cause—regain their freedom and dignity.Adult diapers can be uncomfortable or embarrassing but Men’s Liberty effectively directs urine away from the skin keeping you dry 24/7.Unlike certain prescription drugs that promise to control your UI at the expense of possible side effects, Men’s Liberty is comfortable and sanitary.Condom catheters can potentially cause irritation or infection, especially if there is already broken or irritated skin, Men’s Liberty is gentle and safe.The benefits speak for themselves: -Fits most male anatomy -Effectively directs urine away from the skin, which reduces the risk of urinary tract infections -Uses a latex-free adhesive that is safe and hypoallergenic -Forms a complete seal without “pop-offs” -Can be easily removed with our FreeDerm product -Wearable for up to 24 hours -Replaces diapers and saves caregivers from changing diapers multiple times a day -Covered in U.S. by Medicare, over 3,000 private insurances, workers compensation and VA/TRICAREOur Customers are the proofHear what others are saying about our life-changing device.“I have been using Men’s Liberty for one-and-a-half years. Men’s Liberty has given me my freedom back.”~ A. Nieto, diagnosed with ALS and an activist for an ALS cure“Men’s Liberty has been a lifesaver. Wearing an indwelling catheter is not an optimal solution for a spinal cord injured person because of the great potential to contracting urinary tract infections. Men’s Liberty is not an invasive product, and it has allowed me to maintain my lifestyle with my work and family. It’s a wonderful option to have.”~ John C“I have ALS, and
Men's Liberty (mensliberty.com) has 225 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Ralph
urine bag fills up upper third 1st. then has to force urine into bottom two thirds. Not a lot of pressure to get to the bottom. Otherwise, great product
Peter
after using product into second shipment I found it unsatisfactory and stopped using it. Never ordered it or used it again.
Response from Men's LibertyAug 23, 2018
Dear Peter, We are sorry to hear that you had issues with the product. We are continuing to work on improving the quality since the launch of the new version in April 2018. After three years of working on the next generation product, we released a version with a new micro-vent for improved flow and comfort, and a longer tube for easier caregiver application. These revisions were included in our program to onshore jobs and manufactured and assemble the product in the USA. We continue to work on ways to improve the product experience. Please reach out to our nursing team if we can be of any assistance to help you apply the product 1-888-920-9363. Best regards, Customer Service Men's Liberty 1-800-814-3174
John B.
My experience with the Men's Liberty product was very good. However, the distributer, Byrum, constantly messed up the delivery orders and billing. I either got my order late, or the contents were incorrect. I dealt with two other catheter related suppliers, Hollister and Allegro, with no problems. My last order, prior to surgery on 6/23 was placed on 6/17. I ordered 10 as my surgery was imminent and that amount would assure that I hade enough even if the surgery was delayed a couple of days. And despite several requests to expedite earlier the ordered was delayed until I received a full amount of 30 Men's Liberty products. A also have in invoice for an old order that was already paid. Terrible!
Response from Men's LibertyAug 24, 2018
Dear Mr. Baggio, Thank you for bringing this to our attention. We will work with the distributor on getting better Customer Service for you. We appreciate that you have not taking this as a negative on the product will do the best we can to make sure that this is handled for you. Please reach out to our nursing team at 1-888-920-9363 or customer service if we can be of any assistance to help you Best regards, Customer Service Men's Liberty 1-800-814-3174
Warren
I've been totally incontinent for most of a year beginning immediately after radiation treatment for prostate cancer. I found Men's Liberty on line and it sounded too good to be true...it wasn't! What a godsend! While not totally absent "equipment failure", I carried an emergency kit just in case. But the freedom from soaking pads that Men's Liberty provided me was priceless. I'll stop using them soon, however. I've just had surgery for an artificial urinary sphincter. Thanks so much for this product to get me through the interim.
William
I’m able to sleep all night without getting up.r
Calvin M.
Too hard to get the product. All I get is: I call you, you tel me to call the doctor, call you again now I must call the supplier. Call the supplier, they tell me to call my doctor for the paper work. Call my doctor, paper work is done.Call supplier, now need paper work from insurance, In the mean time paid $58+ for product. This has been going on for about a month.
Response from Men's LibertyAug 15, 2018
Dear Calvin, On behalf of Men's Liberty, We want to extend our sincerest apologies for the negative experience that you had with our phone service. We do our best to train each of our representatives on how to properly handle our customer issues, including how to escalate problems that they are unable to assist with. We want to thank you for bringing this issue to our attention. We are always looking for ways to improve our service, and your feedback is an invaluable part of that process. Should you need help in the future, please do not hesitate to contact our customer service at 1-800-814-3174. Best regards, Customer Service Men's Liberty 1-800-814-3174
Jamie L.
Customer service was excellent. They helped with every step of the process. My father has experienced a better quality of life with this product. I’d recommend it to anyone who was facing similar issues!
Brian H.
I received my order but it came with a few other things I did not order. They are things that I will not be using. Since I did not order these "other" things, they should not have been sent. I did not reorder again for two reasons. #1- it is a "hassle" to removed then external collection bag w/o the removal lotion required and recommended. I was not told I would need this liquid remover when I placed my order. I called your Cust. Service Dept. and they instructed me on how to remove the collection bad by using hot water. #2- I found a similar product thru the VA Hospital Urology Clinic. It is FREE and much easier to remove when changing collection bags.
Response from Men's LibertyAug 24, 2018
Dear Mr. Hoyt, I want to extend my sincerest apologies for the negative experience that you had with our product. At Bioderminc / Men's Liberty, we pride ourselves in giving our 100% every day to ensure that our customers’ needs are being met. We know that we have let you down, and for that, we are very sorry. We will continue to develop the products that our customers love, but with more extensive quality. If our customer care team can help you or a loved one in any way please feel free to contact us. Best regards, Customer Service Men's Liberty 1-800-814-3174