Barry
I have used, but will not continue to use, the Men's Liberty product…
I have used the Men's Liberty product for almost two years and have decided to abandon further use because of the product"s unreliability. There are real and substantial problems with the adhesive bond in the product. When it works, it works quite well and it is a blessing to remain dry and comfortable for many hours. But my experience is that I never know whether the adhesive will continue to bond once I've put the product on. Breaches occur in part or in whole at arbitrary times, from within minutes to hours after attachment. The insecurity created by risk of and the horrible embarrassment and discomfort caused by actual catastrophic failure are not worth the likelihood that the product will succeed..
Response from Men's LibertyJul 20, 2018
Dear Barry, Sorry to hear you had issues with the product. We have updated the product recently and have a new version as of April 2018. This includes a new micro-vent instead of the large plastic vent we had before, and new material for the tube and bag. We have implemented a new training approach in 2018 and a new team of dedicated nursing assistants. Please let us know if we can help you answer any questions you have about the product or application process. Best regards, Customer Service Men's Liberty 1-800-814-3174


