MemoryCherishReviews of memorycherish.com

Response from MemoryCherishOct 1, 2024

Thank you so much, Willow! We're thrilled to hear that you're happy with the recolorization and the final result of your photo. Our team is dedicated to bringing your memories back to life, and we're glad we could meet your expectations. We truly appreciate your recommendation and are honored that you chose us. If you ever need anything else, we're here for you!

Response from MemoryCherishSep 18, 2024

Thank you so much for your wonderful review, Betty! We’re thrilled to hear that Mark did an outstanding job restoring your 45-year-old photo, and that you were pleased with the separate restorations as well. Our team is always here to provide quick and helpful responses to any questions, so we're glad you had a positive experience. Your recommendation means a lot to us, and we’re grateful for your trust. We strive to deliver exactly what we advertise, and we’re happy to know we met your expectations! Thank you for choosing MemoryCherish!

Response from MemoryCherishSep 19, 2024

Hello, Louise. We’re sorry to hear that you had trouble with the website. We’ve already sent you an email with detailed instructions on how to place your order. If you’re still experiencing issues, please don’t hesitate to reach out, and we’ll be happy to assist you further. Thank you for your patience, and we hope to resolve this for you as soon as possible!

Response from MemoryCherishSep 5, 2024

Thank you so much for your kind words, Bob! We're thrilled to hear that our customer service met your expectations and that we were able to provide a quick update on your order. We're especially happy that despite the condition of the photos, you were satisfied with the restoration results. It means a lot to us that they’re now display-worthy! We look forward to working with you again in the future, and we truly appreciate your recommendation! If you ever need anything else, feel free to reach out.

Response from MemoryCherishSep 3, 2024

Thank you so much for your kind review, Rick! We're thrilled to hear that you are happy with the restoration and combination of your parents' photos. It was an honor to work on such meaningful images from a special time in their lives. We take great pride in preserving memories, and we’re delighted that you found the final portrait beautiful. If you need any more photo restorations in the future, please don't hesitate to reach out. Thank you for choosing MemoryCherish!

Response from MemoryCherishAug 21, 2024

Dear Mildred, Thank you so much for your kind words! We're thrilled to hear that you're happy with the restoration. It’s always our goal to bring cherished memories back to life, and knowing that you felt like your photo was in "Angel's hands" means the world to us. If you have any more photos you'd like us to work on or if you need anything else, please don't hesitate to reach out. We're always here to help. Warm regards,

Response from MemoryCherishAug 14, 2024

Thank you so much, Sim, for your kind words and for sharing your experience! We're thrilled to hear that you're pleased with the restoration of your 1970 photo, especially given the unique challenge of working with corrugated photo paper. It's wonderful to know that your new, larger tabletop photo has exceeded your expectations. Your highest recommendation means the world to us—thank you for trusting MemoryCherish with your precious memories!

Response from MemoryCherishSep 3, 2024

Thank you for your feedback, and we sincerely apologize for your disappointing experience. We understand how important your photos are, and we regret that our service did not meet your expectations. We are sorry for the delays and miscommunications you encountered, and we acknowledge that the revision process should have been clearer and more responsive to your specific instructions. We are currently reviewing our processes, including our communication and revision systems, to ensure that each customer's requests are handled accurately and personally. Regarding the quality and pricing concerns, we take your feedback seriously and will be working to improve our services to provide better value and satisfaction to our customers. We appreciate your honesty and thank you for bringing these issues to our attention. If there is anything else we can do to address your concerns, please do not hesitate to contact us directly. We value your business and hope to have the opportunity to regain your trust in the future.