MeMDReviews of memd.me

4.51,118 reviews
Hospital & Emergency
7332 E. Butherus, Suite 104, Scottsdale, Arizona

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MeMD

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About MeMD

Pronounced Me – M – D, we're simplifying how people access healthcare.MeMD provides high-quality, convenient and affordable healthcare on-demand. Using our proprietary technology we connect patients seeking care for minor medial issues or behavioral health concerns with licensed medical providers and therapists for convenient, anytime access to care. Think of it like a high-tech house call!

MeMD (memd.me) has 1,118 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: memd.me
Website: memd.me
Category: Hospital & Emergency
Location: Scottsdale, Arizona
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 8% of reviews.
Latest: Most recent review: October 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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MeMD reviews

1,118 approved reviews, newest moderated first

Jeff
Feb 10, 2020
Very professional and discreet.
Very professional and discreet.
Michael
Feb 10, 2020
It was hard to understand the doctor…
It was hard to understand the doctor and he wasn’t listening to my concerns. Furthermore he never sent the prescription to the pharmacy. Two days later I went to my normal family physician. Very disappointed in MeMD.
Response from MeMDFeb 10, 2020
Hello Michael, We appreciate you taking the time to voice your concerns about the service you received. We sincerely apologize that we did not meet your expectations. We want to assure you that we take these concerns very seriously, and this is not the member/patient experience we strive for. Given the opportunity, we'd like to review your case. Please email us at [email protected] so a manager can follow-up with you. Thank you, we look forward to hearing from you.
James
Feb 6, 2020
Process was fast and easy and didn’t…
Process was fast and easy and didn’t have to leave my house. The Doctor was nice to talk to, seemed knowledgeable and caring. I will not hesitate to use this service again.
Sheldon
Feb 5, 2020
Absolutely love this
Absolutely love this. I love the fact that I received a call on a Sunday evening. The doctor that called me was extremely polite and helpful. I will definitely use this app again. I have highly recommended this app to my friends and family.
Dan
Feb 4, 2020
It cost me $67 for literally a 2 minute…
It cost me $67 for literally a 2 minute phone conversation. I had eye irritation and the representative just told me to go to the ER. Thanks!!
Response from MeMDFeb 10, 2020
Hello Dan, We apologize if our service did not meet your expectations, and appreciate you taking the time to share your feedback. We aim to consistently deliver a top-notch patient experience while providing convenient access to safe and quality care. Given the opportunity, we'd like to learn more. Please email us at [email protected] so that a manager can look into the details of your case.
Frank
Feb 4, 2020
Great service
Great service
Andrea
Feb 4, 2020
nice but not helpful
I basically got the same information I received googling my symptoms. I was told to wait it out 2-3 weeks and hopefully it would improve. Two days later I was diagnosed with strep throat by a local doctor. Disappointing to pay for nothing. Very nice just not helpful.
Renee
Feb 4, 2020
Excellent service.
Excellent service.

MeMDReviews of memd.me

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Very professional and discreet.

It was hard to understand the doctor…

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About MeMD

About these reviews

More in Hospital & Emergency, Arizona

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MeMD reviews

Very professional and discreet.

It was hard to understand the doctor…

Process was fast and easy and didn’t…

Absolutely love this

It cost me $67 for literally a 2 minute…

Great service

nice but not helpful

Excellent service.