Meet One TrikeReviews of meetonetrike.com

One of the best customer services you could ever find!! They handle your issue very quickly and are customer friendly!!!!

I love the meetone product line. I own 2 Tours 1.0 a Breeze pro 2.0 and now the Meetone trailer. We love the product so much we opened a Facebook page to help other members. Ken and Mike's "Meet One Trike " Garage. We also just opened a YouTube channel as well. Meetone is a fantastic company to work with.

the trike frame is a solid construction and beefy. the rear shocks do have what looks like adjustments, but even as soft has they go, still a little stiff. but throw some weight in the basket and all is good. it took a bit to put together but easy. my wife is 5 foot 4 and the back rest on the lowest setting was more like a head rest on her. the back rest bars have 4 bolts mounting it to the pad inside the plastic cover. I cut the top 2 mounts off just above the bottom mounts and put it all back together with the bottom mounts on the top mount holes. that lowers the back rest pad 5.5 inches. perfect for her now. this thing has power with the 2 motors. she loves it. we live in the country and ride it mainly on dirt roads. I already have a list of goodies to load on it for her. Bluetooth speaker and extra lights. (pretty lights) you won't be disappointed with it.

The response from Meet One was was quick and their follow up was great. Very good support.

Ran into a minor hiccup with the trike early on, but customer support was right on it. They walked me through the fix step-by-step and sorted it out completely - really appreciate good follow-through.

1st) this etrike is solid. It’s comfortable and easy to ride ( after a little getting familiar with the trike). First time in 20 years I was able to get around and explore my area without using a car. The more I use it, the more I want to keep going. I get many compliments and thumbs up on it. 2nd) the customer service is outstanding. I had an issue but it wasn’t with the company. They were very professional and responded within minutes of my email. I was using the wrong key to remove the battery. After a few emails back and forth, I unfortunately wasted the employee’s time. Thank you Meetone.

After having my Meet One Tour 1.0 for quite a while without a single issue except that I needed more cargo space especially for runs to get groceries and stuff from the hardware store I decided to get a trailer. I shopped around and virtually all of the trailers were put together with pins that would eventually rattle and they pulled from the side for a bike instead of the center for a trike. Certainly not as stable. Meet One’s announcement of a soon to be released trailer came just in time. I know how sturdy my trike is and I am pleasantly impressed that the cargo basket is welded together and so is much of the frame! The axels are well engineered and to top it off there is a 1-7/8 ball hitch for the trike making it easy to lock it to my trike. I did add a chain and padlock for added security. This thing is super sturdy!!! The only issue that I had was a couple of missing bolts. I understand that things like this can happen with a brand new product. Mine was one of the first to ship. No big deal. The hardware store had the 2 missing bolts. I notified Meet One about the 2 missing bolts so that they could check their inventory in case others had the same issue and they immediately offered to reimburse me for the cost of the bolts. I told them that it wasn’t necessary to reimburse me (didn’t cost much) so instead they sent me a wonderful gift!!! The customer service was amazing and REALLY appreciated! Meet One is #1.

I have never had such a quick response with any companies customer service as I have had with Meet One customer service. Today I had a problem with my trike after I unboxed it yesterday and test drove it today. I emailed MeetOne and they asked me to take a short video and that they would review it and get back with me. THEY RESPONDED A FEW MINUTES LATER WITH THE SOLUTION!!!! About one hour later my problem was solved!!! If I could give them a 10 star rating, I would. Thank you MeetOne for your outstanding products and your great customer service!