For the price, I expected much better quality. Some parts feel flimsy and poorly made, which doesn't match the cost.
Response from Meet One TrikeApr 24, 2026
Hello, thank you for taking the time to share your feedback. We take all customer concerns seriously and always strive to provide the best possible quality and service.
At this time, we have not been able to locate any order under the name used in this review. To better understand the situation and verify your purchase, we have already reached out to request your order number and purchase details.
Once we receive that information, we will be more than happy to investigate the matter promptly and work toward a fair resolution.
We value genuine customer feedback, as it helps us continue improving our products and service. Thank you.
SR
Sarah R.
Instructions were confusing and not…
Instructions were confusing and not detailed enough. I had to look up videos online just to figure things out.
Response from Meet One TrikeApr 13, 2026
Hi there,
Thank you for your feedback. We recently received a notification regarding this review and have attempted to reach out to you for more details, but unfortunately, we haven’t received a response yet.
To help us verify the situation and assist you properly, could you please provide your order number or any relevant purchase information? At this time, we have not found any record of prior contact with our support team regarding this issue.
For your reference, our user manual clearly and comprehensively covers both display operation and installation steps, and is not unclear or incomplete. In addition, we provide an installation video link after shipment to guide users through the setup process smoothly.
We’re here to help and would be happy to resolve any issues you may have. Please feel free to contact us at [email protected]
, and our support team will assist you promptly.
Best regards,
Meet One Team
LI
Linda
Received the trike with missing parts
Received the trike with missing parts, which made assembly impossible at first. Took a while to get replacements. Very inconvenient.
Response from Meet One TrikeApr 13, 2026
Hi there,
Thank you for your feedback. We take all product and delivery concerns seriously. However, after reviewing our records, we have not found any matching order or support request related to missing parts under this name or review.
In all standard shipments, our products go through a complete packing checklist to ensure all components are included before dispatch. In the rare case that an issue does occur, our support team responds promptly to provide replacements and assistance.
To help us verify and address your situation, please provide your order number or any relevant purchase information. At this time, we have not received any prior contact regarding this issue.
We’re always here to help and would be happy to resolve this for you. Please feel free to reach out to us at [email protected]
so we can assist you further.
Best regards,
Meet One Team
KB
Kenneth B.
Be careful
My package made it from southern California to Sparks Nv where FedEx informed me they sent it back as it was damaged. I called a phone number I found in an email from Carter at meetone. The guy that answered meetone said it’s common for that to happen as it weighs over 150Lbs and stated employees from FedEx are understaffed and underpaid. I asked him why are they using a parcel service rather than freight to prevent damage and he told me it’s $300 to get it to me and it would double to $600 for a $1699 trike which is almost half the value and we’re a small company. I asked him why he thought all of this was my problem and he said I should call FedEx and continue the delivery. I started feeling I was asking too much so I took his recommendation and called FedEx. They told me they can only do business with the shipper and not me so I called the meetone guy back and he said he would contact his shipping salesman and see if he could get it coming my way and if it was repairable they would send me parts and I could have a bike shop fix it. I said why should I have to go thru this and just send me a new one. He said he’s tried that before and it ends up damaged as well because of the route we are on. Some routes have poor handling and some don’t. Again I said how is this my problem I want a refund now and he said he couldn’t help me and that I had to wait for finance to show up next week. More excuses. I’m tired of typing this complaint now but it went on for another week before I had to basically threaten to file a dispute with my bank and even then I had a hard time getting a refund like 6 more emails and two phone calls. The free accessories came to the house in a separate package and getting a return label from them was like pulling teeth. It went out today! Iam retired and had to quit to caregiver full time so I don’t have time to babysit this company but if you do I still feel the trike is the best one! Getting it there is a whole other story! Good Luck!
MF
Mark F.
Buyer Beware, Buy from Another Company
I am in the middle of a horror story with Meet One after trying to purchase a working Meet One Breeze Pro "Folding" Trike with the Premium Seat and the two battery set-up, spending an additional $700.
I would NEVER recommend Meet One to anyone. They have treated me very poorly to put it mildly. My opinion of them is not good. Dishonest is a better description.
POOR product
POOR (NO) Quality Control
Horrible shipping time
Horrible shipper
NO customer service
Did I mention, NO customer service
I was ghosted by another famous youtube influencer who pushes Meet One constantly. When I reached out to them for help, they promised to reach out to their contact at Meet One and help me. Nothing has ever happened. Meet One and the influencer ghosted me. I sent the "influencer" three more emails keeping them updated to my lack of progress and asking for help ... the influencer ghosted me.
I sent Meet One TEN emails, filled out a Meet One Contact Form, and tried to post a negative review on the Meet One Breeze Pro website before they finally contacted me five days later. I emailed (with photos) Meet one of my problems only a few hours after receiving the trike. Now, only two weeks later, they will not answer the phone number they gave me nor will they return any of my phone calls.
Meet One refuses to honor their warranty and told me it was IMPOSSIBLE to replace my BRAND NEW, defective/damaged out of the box, Meet One Breeze Pro "Folding" Trike.
My Meet One "customer service" rep continually pushed me to buy a Tour and even suggested a discount might be possible on the Tour. Why would I buy a folding trike if I did not want a folding trike ?
After four phone calls and being pushed constantly to buy a Tour, I asked what kind of discount is Meet One offering me. "NONE, that would be IMPOSSIBLE", I was told. "We are already losing too much money on you !" I was told. "I never said that" I was told.
My choice was to keep an unusable Meet One Breeze Pro "Folding" Trike or return it for a refund. I have been waiting two weeks for a return box and have had no email verifying that Meet One is in fact sending me a return box and will give me a refund when I return the trike and the four other boxes of stuff they sent me.
I have called Meet One three times this week. Meet One now will not answer the phone number they gave me for customer service that I have been using nor will they return any of my phone calls. I sent an email to Meet One "customer service" pointing this out and have been ghosted.
So far, all I have to show for my time and effort is a non "folding" trike that will not work, I'm out $2,386.03 Meet One took from me April 7th and I look at Trust Pilot for Meet One and see 100% five star reviews.
Really ?
IS that even possible or does it show something else is going on ?
I can't be the only customer Meet One has discarded, ignored their warranty, ignored a customer, disrespected a customer and cheated a customer out of their time and money for a product no one really needs.
BUYER BEWARE of Meet One. Look elsewhere for your trike and buy from another company.
Update:
2nd Notice
On Jun 12, 2025, at 4:00 PM, I wrote:
Meet One Support;
Between Wednesday, June 11th and Thursday, June 12th, I have called Alfie, my Customer Support Rep, three times without him answering his phone or returning my calls.
I would leave a message, but his answering service is full and no one can leave messages.
I did SMS him my phone number according to your automated phone service.
May 30th at the end of my phone call with Alfie, your Meet One Customer Support Rep you assigned me, told me Meet One would send me a box in order for me to return the defective/damaged Meet One Breeze Pro Folding Trike you sent me and Meet One would issue me a refund for the trike and all the accessories I purchased from Meet One.
I am still waiting for the EMAIL confirmation that Meet One will ISSUE ME A REFUND for the trike and all the accessories I purchased from Meet One
and
I am also still waiting for a confirmation that Meet One is sending me a BOX in order to return the defective/damaged Meet One Breeze Pro Folding Trike you sent me and issue me a refund.
WHEN WILL THIS TRIKE BOX ARRIVE ?
Here is the response from Meet One:
Date: Jun 13, 2025
It got stuck in Los Angels transportation center warehouse. There is a massive ICE raid in the area now. All the major shipping providers are expensing delays now. Will keep you posted once it got released. Thank you.
Meet One Trike
