Meet One TrikeReviews of meetonetrike.com

Wonderful people to deal with, outstanding knowledge with their product.

Carter was very help full and returned with an update on the situation with my electric trike within days. We emailed back and forth and eventually I received the replacement parts needed for fixing the damage. Who knows when and how the damage occurred . It came incredibly protected in a lot of very dense spongy white packing material . I could see it was protected the best way for shipping . So to be fair to Meetone bike Co. I feel they went above and beyond to protect it during shipping and I don’t feel it was carelessness on their end. It was easy for me to replace the parts and I replaced them myself in a methodic way. Not so much for someone not mechanically inclined. I highly suggest you spend the short money asking you if you would like to purchase shipping insurance through the carrier processes. You absolutely want to cover yourself for damage during the shipment process. No brainer in my opinion. This way someone who is not mechanically inclined can bring the trike to a local certified bike repair shop and fix the bike correctly once you receive the replacement parts. Then you can be compensated through the insurance you bought. This had damage to the disk and caliper for the brake system on left rear side of the axle involving the caliper brkt welded to the frame also. It was a simple process for me to fix once I received the parts but not everyone will be able to fix this sort of issue themselves. I can’t stress enough to get the shipping insurance also. Chances of damage during shipping is a crap shoot with anything. With that said. My wife is just starting to ride the bike now and it’s awesome. She is going to use it at our seasonal camp ground. Thanks so much Carter for all your help with this matter . I also would like to thank the MeetOne team who also may have been involved in getting this damage issues had , resolved. Thanks again all . Darren and Patricia.

This Trike can get you where you need to go, I have very steep hills arond my house and my old e-bike could climb the hills at about 5-6 mph this trike does the same at between 14 and 17 mph, incredible torque and with the backrest and semirecumbant design make it easy to pedal as well. I can't praise this product enough. I had an electrical problem in the begining but the company sent me replacement parts and it was an easy fix, now everything is 100%

I have found the company reliable, helpful and second to none. Their customer service team always get back to you, with helpful advice and resolve the query.

Ordered a Breeze, with the dual battery setup. Thought the trike would be delivered, with the two battery system, already installed. As it turned out, secound battery, controller, and battery rail, would be shipped, at a later date. After several emails, to customer support, all parts, finally show up. It was a bit frustrating, and it took 3 weeks, but it was resolved. I had no problem with customer service, they always got back to me, in a promp matter. Love the trike...

The support team is always helpful and even responds on the weekend.

Since I can no longer ride a bicycle, I started my search for an e-trike over a year ago. I studied vendors' products, read reviews and watched videos by influencers and owners. Meet One was at the top of my vendor short list last year as I was particularly interested in the suspension aspects and overall heft of their products. Then, this year the Breeze Pro 2.0 was announced and offered at a discounted price in a pre-release offering. I made the leap. When the Pro 2.0 was delivered, it was everything I thought it should be and more!! It is stout, sturdy, stable, smooth riding and yet has plenty of oomph to get you down the road. The 2.0 fixes all of the nits I had with the previous (1.0) version of the Pro. Since I experienced no issues wrt shipping damages or missing parts, my interaction with customer service has been me sending them snippets about how good their product is. Granted, assembly is likely challenging for some; however, I found Meet One's instructional videos and manuals to be very useful to aid in assembly and making changes to the control settings. I highly recommend this product and company. And no -- I receive zero/natta/zilch/zippo compensation for providing this review and I have NO affiliation with Meet One other than being a satisfied customer.

When i went to use my trike after the winter i found there was a problem with the motor when i contacted meet one they asked me a few questions to verify the problem and sent me a new motor. I was very happy with the service i recieved.