MaevReviews of meetmaev.com

Von is always so helpful and pleasant to interact with. Thank you!

Maev products were arriving at my house melted. Making for a terrible experience when they re-froze and it was time to feed my dog. They updated their packaging process to make sure the food stayed frozen until I was able to put it into my freezer when I got home from work. It worked like a charm! No more gigantic bricks of frozen dog food! Im pleased with how they were able to adjust their shipping process to accommodate my needs.

Loved the customer service.

I placed an order for the frozen, raw dog food to be sent directly to my kennel for while I was on vacation. I placed the order on Monday. It said it would arrive on Wednesday or Thursday. On Friday I checked the website and it said it was still processing the order. So, I called. There was a very annoying message that ran every minute or so saying that you could leave a number for a callback if you didn't want to wait. Eventually, the message got so annoying that I left a message. NO ONE EVER CALLED ME BACK!!! I am leaving for vacation tomorrow and I have no idea if and when the food will arrive. Even if it does, I have to go out and get different food because I have to make sure my dog is taken care of. So, at this point, it doesn't really matter. Really disappointing. This company seems really unreliable.

Von in customer service was responsive, patient, and helpful. I was struggling to make some changes through the website and I was afraid that I had bankrupted myself accidentally ordering enough food for several dozen dogs. Von helped me out of the maze.

Excellent products to customer service. My pups 🐶 are so so so happy with their products especially the bone broth cubes and snacks!!! They run when they hear the sound of the packaging!! And excuse me (their poops completely normalized with their probiotic snacks) even probiotic powders were not helping. Highly recommend this brand

Unmatched customer service. Maev consistently goes above and beyond whenver we have questions with our order. We could not possibly be more satisfied.

From the time I began ordering Maev, I have had the most positive and prompt interactions with the Maev Team—they are so kind and helpful! Despite my dog Boots having had an earlier history of periodically rejecting his dog food, Maev Dog Food arrived in his life 2 years ago and has saved the day—HIS WAGGING TAIL NOW SPEAKS A THOUSAND WORDS, along with his devoured bowl—always! Thank you for making life so easy for me, and Boots’ diet so health and delicious! Sincerely, George Harangody