MaevReviews of meetmaev.com

Their customer service is some of the best I have experienced and we have needed to change the subscription a few times and they have made it a breeze!

My experience with Maev has only been great! The customer service and people are great! AJ was very responsive and solved the issue quickly!

I just love this company! I was struggling doing things on the website as far as changing my subscription around and they gave me someone that has been emailing me specifically and helped me with literally everything. Even added treats to my order when I forgot!! Love th quality of food and so does my dog. She’s obsessed with the chicken formula and bone broth cubes

Five stars for Maev! I’ve been a customer for over four years now. Yes, it’s a bit of an investment, but the quality of the raw food is unmatched and my dog is thriving. Their customer service is also fantastic, they recently helped me resolve a tricky account issue with zero hassle. It’s rare to find a company that matches great products with great support. Highly recommend!

I recently purchased a bag of Maev for my dog. He's a picky eater, but Maev advertised a risk free purchase and boasted about winning over picky dogs. The smallest amount I could buy was over $100. I was super excited to receive it and followed all instructions to try and incorporate the food into my dog's diet. No matter what I tried, he would not come close to it. Anything it touched, he treated as contaminated. It happens, some dogs will just not like the food. That said, when I contacted Maev to ask for a refund (based on their risk free purchase advertisement), I was repeatedly denied. My dog didn't like the food. Whatever. I can't blame Maev for that, but the at the very least I expect them to respect their risk free purchase advertisement. I'm totally disappointed. If your dog is at all a picky eater, don't bother. It's just not worth the risk.

Great customer service dept. but the website needs a lot of work. It’s not intuitive or user friendly.

Jamie was very professional and helped me with my issues

I gave a tiny amount - even under what was recommended for two of my three dogs and $1600 later, with wicked horrible bloody diarrhea for days, a VET ER visit, a trip to my vet on top of that, loads of meds, fluid injections, and two precious pups VERY sick, I threw the bag away. This was from two applications of food. I have still had no response from MAEV after two emails and read other consumers had dogs become sick like this - MAEV shows no response nor do they care. Apparently from what I am reading the quality of the MAEV food has gone down dramatically from their original method of prep. They don't respond to consumers so I assume they don't care ... BAD BAD BAD company to take a risk with your pets.