Patricia J.
Orders never arrive and all you get it excuses.
Ordered and paid for a garden table in may of this year (2022). Was given a delivery date at time of ordering of between 3rd and 5th July. Table never arrived and was advised the was a delay in getting stock (on website at time of ordering it said item was in stock, which was obviously not true). Expected delivery in August, then September and then in October now been told will not arrive before end of the year! Every time I emailed to say I would wait, I received an email response within hours. Finally ran out of patience and said I wanted to cancel the order and get full refund which breeze had offered. Emails have been ignored since I asked for a refund. Have opened a claim with PayPal who have contacted breeze on my behalf. Still no response and still no refund. AVOID THIS COMPANY. THEY DO NOT HAVE THE STOCK IN SITE BUT AFTER YOU PLACE YOUR ORDER WITH THEM, THEY ORDER IT FROM CHINA AND RELY ON SHIPS BRINGING STOCK INTO THE UK. Prepared to go to court if necessary as I feel breeze have failed to honour the sales contract and is in breach of Consumer Rights Act.
Response from BreezeNov 1, 2022
Hi Patricia! I just sent you a recall for your review, as we are an insurance brokerage and do not sell garden accessories or furniture. Thank you and please reach out with any questions.




