MEDvidi is an online mental health service striving to redefine the approach to mental wellness in the US. Our mission is clear and impactful: we aim to transform perceptions and enhance accessibility in the realm of mental health care.Our team comprises experienced mental health professionals, each holding the required licenses and specializations to address a broad spectrum of emotional and mental challenges. They are deeply committed to providing personalized care for attention deficit hyperactivity disorder (ADHD), anxiety disorders, depression, insomnia, weight loss management, and other mental health conditions. We prioritize convenience and effectiveness, ensuring that you can access high-quality mental health care from the comfort and privacy of your home. We strongly believe that mental health care should be as accessible and stigma-free as any other form of healthcare.We are dedicated to making our services both affordable and welcoming to all. We aim to normalize seeking mental support, and our appointment times are flexible, ensuring that help is available when you need it.By choosing MEDvidi, you are taking a decisive step towards a healthier mind and a happier life. With our caring team, user-friendly platform, and unwavering commitment to accessibility and affordability, we are here to support you on your journey to mental wellness.
MEDvidi (medvidi.com) has 1,258 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
medvidi.com
Website
medvidi.com
Category
Mental Health
Location
San Jose, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
She was very kind and helped me a lot. I really appreciate it and my issue was definitely resolved. Thank you so much.!!!!
Response from MEDvidiMay 14, 2025
Hi,
Thank you so much for the review!
If you ever need support in the future, feel free to email us at [email protected] or call (415) 548-2062.
Regards,
Janet | MEDvidi Patient Support Team
CO
Consumer
Fiya was excellent.
Fiya was excellent.
Response from MEDvidiMay 13, 2025
Hi,
Thank you so much for sharing your feedback — we truly appreciate it.
If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or call (415) 548-2062.
Be well,
Janet || MEDvidi Patient Support Team
JO
Joi
When the website wokldnt work they sent…
When the website wokldnt work they sent a manual intake form for me to complete.
Response from MEDvidiMay 13, 2025
Hi,
Thank you so much for sharing your feedback — we truly appreciate it.
If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or call (415) 548-2062.
Be well,
Janet || MEDvidi Patient Support Team
TO
Torbandz
Nice and forward
Nice and forward
Response from MEDvidiMay 13, 2025
Hi,
Thank you so much for sharing your feedback — we truly appreciate it.
If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or call (415) 548-2062.
Be well,
Janet || MEDvidi Patient Support Team
ED
Edward
She was extremely helpful and nice
She was extremely helpful and nice
Response from MEDvidiMay 12, 2025
Hi,
Thank you so much for sharing your feedback — we truly appreciate it.
If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or call (415) 548-2062.
Be well,
Janet || MEDvidi Patient Support Team
TE
Tony E.
The medvidi team goes above and beyond…
The medvidi team goes above and beyond to make sure all your needs are met no matter what it is that you need. They seem to be able to take care of it. The patient is always first for a great doctors as well.
Response from MEDvidiMay 12, 2025
Hi,
Thank you so much for sharing your feedback — we truly appreciate it.
If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or call (415) 548-2062.
Be well,
Janet || MEDvidi Patient Support Team
DB
Darien B.
Disappointing Experience — Unresponsive Care and No Flexibility for Legitimate Concerns. SKETCHY Chief Medical Officer.
This might save some people some time:
According to publicly available data, MedVidi’s Chief Medical Officer, (and self proclaimed “futurist” Dr. Laura Purdy has faced formal disciplinary actions in over 20 U.S. states. These include:
• Reprimands
• License suspensions
• Probation and monitoring
• License surrender
• Restrictions on practice
My review of MedVidi: Disappointing experience. Unresponsive and zero flexibility.
EDIT: I see that MexVidi has responded below. Perhaps this representative will be able to clarify: During which minute of my EIGHT minute intake appointment, while I was caring for my son with complex medical needs, was I supposed to research this drug to see if it was a good fit, AND advocate for myself?
I was genuinely hopeful when I turned to MedVidi for support managing my ADHD. I came to them during a very challenging season in my life: caring full-time for my medically complex child, balancing family responsibilities, and trying to stay afloat with work and school.
Unfortunately, the care I received did not meet even basic expectations.
My initial appointment lasted ***8 minutes***. I voiced concern about the prescribed medication, requested an alternative, and was ignored. Follow-up attempts were met with generic replies, a strict no-refund policy, and ultimately an offer for another appointment long after I'd already sought better care elsewhere.
Throughout this process, I remained respectful and persistent. I documented everything. I made it clear that I wasn’t seeking compensation beyond what I paid, just a fair and human response to a poor clinical experience.
Instead, I encountered a company culture that appears to prioritize rigid policy over patient care. Zero-exception refund policies are not a marker of professionalism. They’re a red flag especially when services are unsatisfactory or misaligned with patient needs.
After exhausting all support channels, I reached out directly to MedVidi’s executive leadership through LinkedIn and other professional platforms, including their CEO, CTO, CMO, and COO. I have yet to receive any acknowledgment.
I will be posting the full transcript of my correspondence with MedVidi’s support team, to ensure transparency for other prospective patients. I sincerely hope management takes this opportunity to reflect and reach out.
Until then, I cannot recommend MedVidi, and I urge anyone seeking truly patient-centered mental healthcare to look elsewhere.
Response from MEDvidiMay 9, 2025
Hi,
Thank you for your feedback. Due to privacy regulations, we are unable to discuss or verify matters on this platform. If you would like to speak with our team, please contact us at [email protected] or call (415) 548-2062.
Be well,
Janet || MEDvidi Patient Support Team
SG
Steven G.
Medvidi went above and behind to help…
Medvidi went above and beyond to help me with my mental health and get me my meds during a national shortage. They followed up multiple times with me and were in constant contact to make sure that I was receiving the best care possible. I would not go anywhere else for my mental health needs.
Response from MEDvidiMay 7, 2025
Hi,
Thank you so much for your feedback — we truly appreciate it.
If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or call (415) 548-2062.
Be well,
Janet || MEDvidi Patient Support Team