MEDvidiReviews of medvidi.com

The place had me on a controlled substance for close to a year and dropped me cold turkey which by law they can't do that. This is the worse company I have ever put my mental health in the hands of. I'm surprised they haven't been sued .

I was a Medvidi patient for approximately a year and a half and had successfully received treatment through the platform during that time. After recently moving to Pennsylvania, however, what should have been a straightforward continuation of care turned into one of the most frustrating healthcare experiences I've had. Over approximately three weeks, I was moved between three Medvidi providers. The first provider completed my appointment, continued my established treatment plan, and sent my prescription to a pharmacy. The pharmacy happened to be out of stock. For approximately a week, Medvidi's Care Team attempted to contact the provider simply to have the prescription redirected to another pharmacy, but the provider apparently never responded. Medvidi then scheduled me with a second provider. I completed another appointment, and that provider also continued my existing treatment plan and sent the prescription to a pharmacy. That pharmacy was also out of stock. When the Care Team attempted to have it redirected, I learned that this provider had left Medvidi. I was then scheduled with a third provider, Dr. Nidal Babaa. The provider joined the appointment approximately 15 minutes late, but we completed the visit. During the appointment, I specifically asked where my prescription would be sent and was told that my treatment plan would be continued and that it would be sent to Wegmans in King of Prussia. When nothing was sent, I contacted Medvidi myself. I was then told by the Care Team that the provider had instead documented that I needed to see someone in person and that the prescription would not be sent. That was the exact opposite of what I had been told during the appointment. If the provider had determined that an in-person evaluation was medically or legally necessary, I could have accepted being told that. What was deeply concerning was being explicitly told during the appointment that my existing treatment would be continued and the prescription sent, then discovering only afterward, by calling Medvidi myself, that something entirely different had apparently been documented. It also made very little sense to me that after approximately 18 months of receiving telehealth treatment through Medvidi, and after two Pennsylvania Medvidi providers had already continued my treatment, I was suddenly being told I needed in-person care without any explanation of what had changed. I tried repeatedly to resolve this through the Care Team, but I seemed to speak with a different person each time and could not get a clear answer. I also emailed Medvidi with a detailed timeline and asked them to review the situation, explain what had happened, and clarify whether I could continue receiving care through their platform. It has now been approximately two weeks, and I have received no response by email or phone. To be clear, I understand that pharmacies being out of stock is outside Medvidi's control, and I am not criticizing a provider's right to make an independent clinical decision. My complaint is about the complete breakdown in continuity and communication: providers becoming unreachable or leaving the platform, contradictory information between what I was told during an appointment and what was documented afterward, repeatedly having to chase the Care Team for answers, and nobody responding at all when I attempted to escalate the situation. After being a patient for a year and a half, I did not expect to suddenly be left without any clear explanation of whether or how my care could continue. I am sharing the full timeline because prospective patients, particularly those relying on Medvidi for ongoing treatment, should know about my experience.

I will not be returning to MedVidi. The first appointment was great and I was prescribed 60 mg of Vyvanse. For perspective, I’ve taken both Vyvanse and Adderall XL in the past. The second appointment, my doctor would not renew my Vyvanse due to a supposed conflict with another stimulant medication. The other medication was not a stimulant. It was a dissociative anesthetic prescribed by my doctor for PTSD which she knew about from my first appointment. So I lost out on $150 from that appointment. I stopped taking the medication so that I could renew the Vyvanse. I scheduled another appointment. The doctor didn’t show for almost 30 minutes. I cut out after 24 minutes awaiting. So I paid them $300 for no reason. I’m pretty upset. I requested a refund for both but they said they could only try for one. I wouldn’t go here if you can avoid it.

Terrible.. Not only can nobody speak clear English here!! But they will give you the runaround for weeks and you will never get your script!! Complete waste of 200$ and time! If you want to give away 200& for nothing go here!

Frank was really helpful and understood my situation and tried his best to help and assist me in a very nice and professional way.

They have the best service online no doubt about it.thank you medvidi

Thank you Hareem from MEDvidi for dedicating your time to making sure I received my medication.I cannot thank you enough and Nora too . Honestly, if I ever run into issues your team resolves it 100%. Thank you Dr. Baiko MD . Warmly, Thomas Gordon.

The professional assessment and evaluation process is thorough and compassionate. They hear you!