Molly
Big ol’ NOPE.
I had a prescription sent to a pharmacy that was out of stock. Within 10 minutes of them sending and me noticing I was able to find another pharmacy with it in stock. I changed my pharmacy in the portal, and called just to be sure they were on top of it. After all, it did all happen in the span of 10 minutes within her sending it. I ended up having to call the help line 3 times over the span of several hours and explain to them that I needed to get my prescriptions before the pharmacy closed at 8, because I was leaving town for a week at 6am the next morning (My appointment was at 2:45 that day, mind you) and each time, they said they would expedite my script to my new pharmacy. They decided not only to not expedite it…. They sent it at exactly 8pm. When the pharmacy was closed. I am now without crucial meds for a week because of their carelessness. The NP was a sweetie pie. But this was absolutely unacceptable. I do not recommend.
Response from MEDvidiNov 5, 2025
Hi, Thank you for your feedback and for bringing this to our attention. We value your concerns and encourage you to contact our support team directly at [email protected] so we may review your concerns further. For your privacy, we are unable to discuss specific situations in a public forum. Regards, Janet | MEDvidi Patient Support Team




