MEDvidiReviews of medvidi.com

I been with this company since 2021 and from the beginning they have been very genuine and concerned about my mental Health I have been with at least 2 doctors and my doctor now is DR Catt Nix he is the best he always makes sure my meds are in the pharmacy stat and if they are out of them at the pharmacy he does not hesitate he will call them into a pharmacy that has them on hand I ever forgot to call for my appointment and he reached out to me so I didint miss my appointment MEDvidi has been very good to me they are very thorough as well but hands down they are a good company always have on call so if you need to talk with someone they pick up the phone when I needed forms filled out they made sure it was done so I wanted to give them a review and let others know don't listen to the bad reviews they are actually very helpful and will do what's best for you .

Fiya was helpful and got my appointment scheduled

They're always fantastic at handling any issue I have had. Very promt replies & adaptable when pharmacy needs switched. My doctor is super receptive to my needs & suggestions. Fiya with customer care is very nice & helpful. Couldn't be more satisfied!

Weight loss for sure. Goal achieved. Thats why I gave two stars. I’d have left ZERO for their processes. Multiple duplicates needed to order/reorder. I spoke with a Dr only once but they needed so many forms filling in it was beyond ridiculous. Then worst of all was the automatic withdrawal of funds each month despite wanting to take a break on two occasions and having communicated that with several people over the phone and in emails. Then being on hold to speak to some poor person who explains that despite the customer having expressly requested NO MORE meds or charges, they can’t refund you today- it’ll take as long as it takes and they take no responsibility over it. Not fun when you’re counting your Pennies and $400 gets wiped out of your account against your wishes on three occasions. I have left MEDVi and will never return. The customer service is dreadful and poorly managed. Go elsewhere!

Diana Watson was very helpful

Diana Watson was very helpful.

She was great

Diana Watson went above and beyond for me yesterday. My doctor was amazing too. but usually when I have issues with the doctor and I try and call the office it’s very hard to get in touch with someone but not only did Diana make sure I was comfortable. She called back to update me every step of the way. There’s even one point where someone else answered and I was a little confused by what they said so Diana made sure to call me herself. I work in the medical field as well and I know it takes a special person to work in this field and I believe Diana is one of them. Thank you so much Diana for your help yesterday and anyone who has the pleasure of getting to work with you is so lucky and I hope your team knows how valuable you are.