MEDvidiReviews of medvidi.com

Not sure what to rate. I paid. Received one email that went to spam folder regarding nothing. No tracking. No confirmation. Nothing. Email says I can respond to it. I did and it came back as undeliverable. Anyone have a contact for them? Even their website has nothing for contact now that I'm looking at it. Getting nervous

Fiye was so helpful and was able to assist me when there was an issue in a very timely manner. Thank you so much for your kindness and efficiency.

Was an amazing help! I called because there was issues with my document pictures. I was helped immediatly and my process was kindly expedited. Thank you so much for the help!:)

Mickey gave Amazing customer service . If there is any issues with payments or codes he will get back to you . Promptly . Thank you for always getting back within 24 hours . I appreciate your customer service and your professionalism and understanding .

This is an update to an earlier 2 star review from roughly 6 weeks ago that was incredibly bumpy, as I continued my care with MEDvidi and my provider, working through some challenges. I will start by saying that I am pleased with my provider who is local in the same state, is knowledgeable and I feel confident in our plan of care. If you are considering MEDvidi, the patience will need to come in when interfacing with the care support teams as there is what I can only call 'administrative red tape' that you would not normally find in a normal medical office where you don't get the normal access to your doctor/NP and can't just call and talk to someone who knows what is going on. All of my issues have been addressed as they have popped up along the way but have taken time. The support team does do a good job in following up, I will say, so it seems clear to me that they are very focused on ensuring that the processes of this type of virtual practice meet the needs of their patients. MEDvidi would be something I would recommend to those seeking care for non-emergent type issues that need ongoing and regularly pre-scheduled type care.

I've had a rough couple of days but he helped me get my PDF police report turned into the correct format for them. So next step would be them sending me my prescription and he was so kind and helping me to do so. Thank you so much

Great Customer Service and Patience

After 6 months of regular appointments, I've finally been able to get treatment for the conditions other doctors have ignored me for. All my life I've struggled with anxiety- when I got into my teens, depression snuck in. Making my teen years hard wasn't only the genetically influenced mental disorders, but that my own parents and doctors told me I was just having hormones- that my ADHD was really just me being lazy and I should just eat better and stop making excuses. Years later, now in my adult years, I have shaken the depression entirely but the anxiety and ADHD linger- if not getting to be more severe. I've been resolved in the idea that anxiety is normal, but panic attacks aren't. Anxiety attacks aren't. Nervous breaks from traumatic events are not normal. After years of not trusting doctors, I gave Medvidi a shot, expecting the same treatment. Almost immediately, my doctor realized how desperately I needed help from these extreme occasional beatings my brain was giving me, and she did not hesitate to help me. That doctor switched to a different provider, and I ended up with Dr. Farrell and her wonderful assistant, Ruby. They have been a godsend for me. I have no doubt I've been a pain for them in the last few months, but they deal with me with a smile anyways. Life has been unstable in the last few months. Panic attacks have begun to appear outside of plane flights like they used to- which I'd find to be expected. I don't have the stable home life I used to. I move around a lot. My 4 year long relationship ended, and my job may not exist in a few months. Not being sure of where I'll be sleeping, I've had to have Ruby and Dr. Farrell transfer prescriptions for me many times. Each time, they do it for me. With that said, you have to be responsible with your medications. Track it. Carefully. Keep track of exactly what you take, what time you take it, how much you take, and what the reason/trigger for taking it was. Medvidi is in a risky position to prescribe some of the medications they do. Our responsibility as patients is to be RESPONSIBLE with it, so that the service still exists for people who need help- for people who aren't listened to by their usual doctors. If you are responsible with your treatment plan, you communicate well with your provider, they will help you. The team at Medvidi have been the most compassionate and caring group of medical providers I've ever met. I owe a debt of gratitude to Ruby and Dr. Farrell. If you need help- actually need help, they will find a way to help you.