MEDvidiReviews of medvidi.com

I have been waiting almost a month now for my medication now the pharmacy will no longer fill for this company and I was told medvidi will help find a pharmacy and they told me 2 times now that they found a pharmacy that has Rx in stock and able to fill. When I call the pharmacy I’m instantly denied. Absolutely ridiculous for a medication I have been taking for past 10 years. I just can’t understand how every pharmacy is denying my medication I just wish cvs would still be able to fill it as o never had any issues with them.. now I need to call medvidi back again.. been calling every day to try to have resolved and still no meds Its impacting my employment and well being. Not good. Having worst experience since using them since January 2024. After my last dr quit.

Medvidi is filled with incompetent workers, followed by an even worse business model. Although not an outright scam, by the end of the process, you will feel nickel and dimed to the point that you will repeatedly question the legitimacy of the “company.” I spoke with my provider and asked a very simple question: If I do not see a difference after two weeks, can I call back to discuss switching my prescription? To which she replied, “Yes. That’s no issue”. After hours of being on hold, to no avail, and being passed around like a rag doll, it was confirmed by their ONE competent employee; it's an absolute lie, as when I called back, they stated I have to wait out the 30 days, which is just a giant ploy to drain your pockets since every single call (follow-up or otherwise) will be charged. $100 plus at minimum. Depending on how generous they feel that week with promos. Anyway, I know telehealth is convenient, but if you truly care about your mental health. Avoid. Abort. Scram. Run.

Customer service is terrible.. Sometimes nobody answers the phone or replies to a message through chat. Every month there are problems when I’m trying to schedule the next appointment. The website is very glitchy and it needs work to fix all of the glitches and the customer service definitely needs improvement.

Just awesome

Mickey was patient and helpful

Means much more than medication. Your company gave me back a little peace of mind through my chaotic existence n past trauma that everyone insisted on reminding me about n now denying n saying I’m a liar. It’s extremely complicated. I don’t understand it. Hopefully saved my daughter from the psychological n physical abuse I went through but didn’t speak of n even as an adult failed myself to acknowledge by reporting. N hopefully I am able to find myself now fully I just needed someone to acknowledge me and address an issue. N I know it’s not the end of my struggle but it helped in more ways than just providing mental clarity and ability to get back on track little by little bc I was losing hope.

I contacted MEDvidi services because I needed to fill my ADHD medication within two to three days. Having just moved to Dallas, I had no time to schedule a regular appointment. I had an appointment on Tuesday at 7:15 am and explained my situation. Over 48 hours later, on Thursday, I contacted them through all possible channels. Despite receiving prompt messages and emails, I could only speak to someone after hours of trying. By Friday morning, the pharmacy I chose from their website received the prescription but soon informed me that they could not fill prescriptions for controlled substances like mine. After a while, I contacted the company again to understand why they recommended a pharmacy that doesn't fill such medications. A representative said they would probably address my issue by the following Monday. Today, Saturday, I am on my third day without my medication, barely able to function productively, and on the verge of feeling depression and other intense withdrawal symptoms.

It’s almost been a month and still haven’t gotten my meds. I saw the doctor June 12th and today is June 29th still have not received my medication. The first pharmacy (Walgreens) that it was sent to at first seemed promising but after a week of waiting the pharmacist said MEDvidi told her to cancel my prescription and when I called MEDvidi they told me that the pharmacist didn’t feel comfortable filling it. I really don’t know who is telling the truth. The second pharmacy it was sent to (RX Outreach) has it all ready to go but they said my prescription needs a Supervising MD? I don’t know what that is. I paid for a doctor visit (close to $200) and I paid for my prescription (which was $70) at RX Outreach and I don’t even know if I will receive my medicine. I contacted MEDvidi yesterday and the representative who I spoke with just seemed annoyed that I was calling to check the status of my prescription. Overall been waiting 3 weeks for my medication and very disappointed. All I get is the same automated message that a manager will reach out and it never happens.