Linda F.
I like your products very much
I like your products very much, particularly Fast Asleep, Rewind, and Deep Sleep. They have helped me sleep well.

Medterra is an innovator, bringing new therapies to market first that improve lives. We make modern care solutions to nurture your wellbeing with quality formulas fueled by the best science-backed, natural ingredients, and put to the test by the most rigorous standards in our industry. We craft wellness essentials to constantly support you at your foundation. Welcome to wellness support made for real life, and a better you.
Medterra (medterracbd.com) has 351 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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351 approved reviews, newest moderated first
Linda F.
I like your products very much, particularly Fast Asleep, Rewind, and Deep Sleep. They have helped me sleep well.
Joe E.
Always a great experience. The benefits of Medterras products are as advertised. The quality is excellent. Matched by their customer centric support team. 5 stars
Mary
These deep sleep gummies are by far the only thing I can take that works without the sluggish feeling. I tried the sound sleep but I didn't like the sugar coating on them. If the others could be made without the sugar coating it would be nice to try them again.
Audrey B.
Medterra is the best and most trusted place I've shopped. Been using them for many years and I think I've tried most CBD companies.
Ray W.
I only purchase CBD from a U.S. company and Medterra uses hemp from Kentucky. I have used their CBD oil and CBD gummies without THC for the past three years and find their products to be of high quality and have been very useful for this 81 year-old to relieve arthritis pain and to feel generally better. My only complaint is that I cannot use my military discount and my rewards at the same time without jumping through hoops and contacting the company to try to fix it. I will continue using this product.
customer
I ordered, because they SEOs their product to an absurd degree. Then I read these reviews. If the Company is slimy, I cannot judge their products. Because let's face it, CBD is hard to judge. So 6 minutes later, I cancelled. Their website said the order was Dec 17, but I ordered at like 8 P.M. CST. And they immediately processed my credit card. They need a lawsuit, and be put out of business.
Response from MedterraJun 12, 2025
We're sorry to hear about your experience and appreciate you sharing your concerns. To clarify, our website uses standard SEO practices to ensure our products are discoverable, just like any reputable business. Your order was canceled as requested, and your card was not charged—only authorized temporarily, which is standard practice across e-commerce sites. We understand that CBD can be a personal experience, and we always encourage customers to reach out with any questions before purchasing. We’re committed to transparency and customer satisfaction, and it’s never our intention to make anyone feel misled. If there’s anything else we can help with, we’re more than happy to assist.
James B.
Great product, terrible customer service. The customer service is extremely slow, they still haven't responded to any of my emails or requests. I'm trying to cancel an order before it ships, guess what it shipped and now I'm probably going to get a response stating they can't cancel it now. Almost every other company will respond within a few hours but not them and also since they use Mail Innovations, the shipment will take about 10 days to get here before I can send it back.
Response from MedterraJun 12, 2025
James, thank you for your feedback — we’re really sorry to hear about your experience. While we’re so glad you enjoyed the product, we never want anyone to feel let down by our customer service. Our team responds to all inquiries within 24 hours, so we’re looking into what may have caused the delay in your case. We understand how frustrating it is when you're trying to cancel an order and don’t hear back in time. Unfortunately, once an order has shipped, we’re unable to stop it, but you’re absolutely welcome to return it once it arrives and we’ll process a full refund. We appreciate you taking the time to share this and we are committed to making it right. If you haven’t already received a response, please feel free to email us again at [email protected].
Charles P.
I have been purchasing from Medterra for at least a year. The products have been satisfactory, I think, as I have not used any other CBD gummies. However, I have today moved away from Medterra because of a matter of trust (or distrust). They seem to change their product names frequently. Today I had to search for the new variant of "Keep Calm" and found "Calm". The new product has fewer gummies per bottle. This is in line with breakfast cereals that moved from 16 ozs to 14 ozs and so on while maintaining their price. Additionally, with respect to Medterra, the web site offered "Calm" at a sale price, but the web site failed to find 'that variant' when I tried to purchase it. So, I no longer trust them and I have purchased from a different web site.
Response from MedterraOct 18, 2024
Charles, thank you for your feedback and for being a valued customer over the past year. We’re sorry to hear about your recent experience and understand how frustrating it must have been to navigate product changes. Your trust is incredibly important to us, and we’re disappointed to know we fell short of your expectations. To address your concerns, we occasionally update product names and formulations to better align with customer needs and industry trends. For instance, we listened to customer feedback regarding the taste of our Keep Calm gummies and made the decision to remove ashwagandha from the formula. However, we understand that these changes can lead to confusion, especially when product names and sizes are adjusted. We apologize if our communication regarding these updates wasn’t clear. We would love the opportunity to regain your trust and are happy to offer you a discount or assist you in finding the best product for your needs. Please keep your eye out for an email from us!