MedterraReviews of medterracbd.com

The shipping time needs to be like advertised. 3 weeks to get my dogs CBD chews is ridiculous. The chews themselves gets a 5 all day long. My dogs arthritis is so much better.

I received email that said "Save $20.26 on your order before your code NY26 expires at midnight! Beloved bestsellers on sale (for now)". I clicked on 'Sound Asleep THC Gummies'. When I tried to use the discount code it said it wasn't valid for this order. Also, I do not want a product that contains Melatonin so I removed the order from my cart. was going to

Offered me a discount then it didn’t apply. Products often don’t arrive as scheduled.

I've asked before and I will continue to ask that you improve your packaging. I receive 40 gummies in 2 separate plastic containers. As soon as they arrive, I open both and combine them into 1 of the plastic containers. Why can't you send 40 gummies on 1 container instead of 2 plastic containers with 20 gummies in each? Seems like it would SAVE you $$. OR even better...Have a REFILL program in which you only need to send a BAG of gummies that I can put in the plastic container?

I have been purchasing from Medterra for at least a year. The products have been satisfactory, I think, as I have not used any other CBD gummies. However, I have today moved away from Medterra because of a matter of trust (or distrust). They seem to change their product names frequently. Today I had to search for the new variant of "Keep Calm" and found "Calm". The new product has fewer gummies per bottle. This is in line with breakfast cereals that moved from 16 ozs to 14 ozs and so on while maintaining their price. Additionally, with respect to Medterra, the web site offered "Calm" at a sale price, but the web site failed to find 'that variant' when I tried to purchase it. So, I no longer trust them and I have purchased from a different web site.

I have been using Medterra products since early 2022. Two of the products work very well, however, several of the newer products really miss the mark. More specifically, the Restful Night packets, Sleep Tight gummies, and Relax Now gummies all have the opposite effect of what they are intended to do. I tried all 3 products, and NONE of them relaxed me, helped me to fall asleep or stay asleep. I wrote to Medterra to request a refund (they supposedly guarantee a refund if you are not satisfied within 30 days), and was told, "We're sorry you were not satisfied with the products ordered. Unfortuantely all Sale items are final and non-refundable. Have a great day! Thanks, Soso So much for honoring their guarantee, and for providing products that do not work. I guess this is why these products were on sale -- they don't work. I wonder how many other people complained to them about these products. They just lost a customer.

Medterra may have decent products but they have deceptive shipping practices. I placed an order on a Sunday and was notified it would be here on Friday. Every day for the last four days the arrival date keeps getting pushed to the next day. I called Medterra and they said that the Post Office had TWELVE DAYS after receiving the package from UPS to deliver it to me. Of course they said they had no control, but yes they do! They don't state anywhere in their website that the USPS has that much time to deliver the package. If you add their 12 days plus the 3 days UPS had the package that's over 2 weeks to get a package from Georgia to Texas! I have received packages from war torn Ukraine in less time. To make it worse it was obvious customer service could care less. The gal acted like this is normal and that I was unreasonable in my expectations. I will never order from these bozos again.