Reviewer H.
Your chat response is non-existent and your catalog webpage doesn't show actual onhand item.
Your chat response is non-existent! Your email response no better. I have been trying to check when my wheelchair would be shipped...the ordering presentation said Ships by Sept 27. Now customer service says Oct 11. If I had known that you don't actually have products on shelf, I would not be placing an order. Talk About Bait and Switch!! If we are ordering a wheel chair, wouldn't it be because we need it now not next month??
Response from Med MartSep 24, 2021
Good evening, Thank you for your feedback. We, as most businesses, are seeing delays in production and freight. We apologize for the delay, but unfortunately on top of staffing issues, these are the struggles we are dealing with as the pandemic continues. We understand how important the products we sell are and hope that you are able to find what you need faster. Thank you, MedMart Team