Med MartReviews of medmartonline.com

Response from Med MartNov 2, 2021

Mr. Boyer, We offer free shipping on orders over $50. We are seeing shipping costs increase across the board and are doing our best to keep the website updated with accurate lead times. This is a very challenging time for most businesses. We appreciate your patience and your business. Thank you, MedMart Team

Response from Med MartNov 1, 2021

Good Afternoon Nancy, We do apologize you feel that way. As per the last communication last Thursday 10/28 we advised you that we were expecting these units by today. As soon as we received that the shipment had been delivered to us today we created your tracking label. When you called in, the representative did not know that a label was being created at that very moment. We did reach out to you to confirm that this order would be shipping out today multiple times, unfortunately could not reach you to explain the confusion. We were holding your order until seeing this as your confirmation to proceed with cancelation. We will get that request processed for you. Have a good day!

Response from Med MartNov 2, 2021

Mr. Baumhauer, Thank you for your feedback. We are certainly not trying to be misleading. Lead times are changing constantly due to delays in production and freight. We are doing our very best to keep each product current with leads times. I sincerely apologize for this inconvenience. we hope that once you have your product, you will be satisifed and may reconsider your review. Thanks, MedMart Team

Response from Med MartNov 2, 2021

Mr. Shadwell, We are doing our very best to keep the website accurate with lead times. This is a very challenging time as there are unforseen delays in production and freight. We appreciate your patience and will get the product to you as soon as possible. Thank you, MedMart Team

Response from Med MartNov 2, 2021

Tom, Thank you for your feedback. Klarna is a third party so we don't have access to their records. We are not able to look into this further for you, Please call Klarna again to speak with a representative and they can answer your questions. Thank you, MedMart Team

Response from Med MartNov 2, 2021

Good evening, Thank you for your feedback. We will certainly look into the tracking notification issue, but from what I can tell everything is on track to be delivered to the technician. I am glad you had a positive experience with our sales and service representatives. Once you have your items, I hope that you will reconsider your review. Thank you, MedMart Team

Response from Med MartOct 27, 2021

Aliery, A representative has been in touch in regards to your order. I am extremely sorry for the delays and mixup on your order. It appears a shipment was lost while being shipped via FedEx. Thank you for your patience. MedMart Team

Response from Med MartOct 26, 2021

We are doing our best to keep the website accurate with lead times. We are seeing delays in production, parts and with freight. We are certainly not trying to be misleading. I see you have spoken with a rep and your refund has been issued. Thank you, MedMart Team