Med MartOne of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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barnettsurg
Using your rep, Darrell ordering Is a breeze plus he checks on my Order He is a good salesman people like To work with!!
Response from Med MartMar 2, 2026
Hi, Thank you so much for your great review! We are glad to hear that Darrell was able to help with your order and even follow up on your order throughout the process. We are thankful to have him as a member of our team and glad you got to experience this. Thanks, Team Med Mart
Alan C.
Very knowledgeable and friendly customer service
Response from Med MartMar 2, 2026
Hi Alan, Thank you for the 5-star review! We are so glad that you received such friendly and knowledgable service from our team. This is the exact kind of service that you deserve! Thanks, Team Med Mart
Arnold F.
Kristan took the time to explain all aspects of my purchases slowly and clearly. She never became rattled by my many questions and made me feel comfortable with my purchases.
Response from Med MartMar 2, 2026
Hi Arnold, Thank you for your thoughtful feedback! We’re so pleased to hear that Kristan took the time to walk through every detail of your purchase clearly and patiently. Making sure you feel informed and confident is the exact experience we strive to provide. We truly appreciate you sharing your experience and are glad she helped make the process comfortable and reassuring for you. Thanks, Team Med Mart
Mary H.
Darryl was knowledgeable about your products. He helped me choose the correct lift chair for my needs. He represented your company well. Mary Henschel
Response from Med MartMar 2, 2026
Hi Mary, Thank you for sharing your experience! We’re so glad to hear that Darryl was knowledgeable and helped you select the right lift chair for your specific needs. We will be sure to let him know your kind words. Thank you for choosing Med Mart and we hope to have the opportunity to work with you in the future. Thanks, Team Med Mart
Myles C.
Communication is good
Response from Med MartFeb 26, 2026
Hi Myles, Thanks for the 5-star review! We are glad that you received quality communication during your time with us. We hope to work with you again in the future! Thanks, Team Med Mart
Dave H.
Very helpful and easy
Response from Med MartFeb 26, 2026
Hi Dave, Thank you for the 5-star review! We are so glad to hear that everyone you worked with was helpful and that you found the overall process easy. We appreciate your business! Thanks, Team Med Mart
Bruce B.
I had a great experience with Med Mart. I had to order an air pump for a hospital bed. The representative, Kristan, was extremely helpful, courteous, knowledgeable and most customer focused. Once I received the air pump and mattress, I encountered a problem with it filling up with air. I contacted Med Mart to let them know about the problem and within an hour, Robert called me and told me what I needed to do. His instructions where better than any YouTube or Owner's manual. His instructions were clear, easy to follow and precise. The pump and mattress are now 100% functioning. Thank you Med Mart, thank you Kristan thank you Robert, and if it were up to me, I would PROMOTE (and reward) ROBERT immediately! Please accept my heartfelt thank you from me and my Centenarian mom!
Response from Med MartFeb 26, 2026
Hi Bruce, Thank you for sharing your experience! We’re so glad we could assist you with ordering the air pump for your hospital bed. Kristan will truly appreciate your kind words. It means a great deal to hear that your experience stood out among other medical/DME suppliers you’ve contacted. Thank you for choosing Med Mart, and please don’t hesitate to reach out if we can assist you again in the future! Thanks, Team Med Mart
KA
Customer service rep did a good job in addressing a problem and resolved it in a timely fashion. You can count on them to take care of your concerns.
Response from Med MartFeb 26, 2026
Hi Kay, Thank you for taking the time to leave a review about your experience. We are happy to hear that you received such great service from our rep and that they were able to resolve the issue in a timely manner. We are always here for you and look forward to working with you in the future. Thanks, Team Med Mart
