Med MartReviews of medmartonline.com

The chair did not work out and we could not get a refund. I have never heard of that. I will never shop again here.

The item I ordered was not available and it took 4 days to be notified.

Equipment was damaged: Control box damage, unable to use.

Order took a lot longer than expected to arrive. I had to call twice to follow-up. When it finally did arrive, one of the wheel chair parts was broken. Would expect more out of a $1,763 purchase. Will never use Med Mart again.

This is the worse company I have ever dealt with. I ordered a ramp form my mother 11/30/22. It would not work so I had to send it back to them. I had to pay for the shipping of the ramp back to them. It is now March 8, 2023 and I still have not received a refund. I have called the company a number of times and each time it is an excuse after excuse. I am tire of dealing with them. I would never buy from them again and would not recommend them to anyone.

Our chair hasn't even shipped and it's been weeks. I've asked several times and have received no answers.

Online purchasing experience was great but the sales person left out one important detail. Since I wanted my bed in a hurry, I was willing to forego having someone assemble it so I didn't get the White Glove Service. She neglected to tell me the 300 lb bed would be left outside the assisted living facility where my family member lives (in the rain). I think it's important to be clear about that which she wasn't. I had no way to get the bed inside so I sent it back. I'm told I'll have to cover all the shipping so I'm sure I'll be out a few hundred dollars for MedMart's lack of full disclosure. The brick and mortar store isn't any better. I stopped in to buy a bed there and waited over 5 minutes while all the sales people sat at their desks. No one even said, they'd be with me shortly until I walked up to them. Then, the guy that came to see what I wanted, knew nothing about the the hospital beds they had a on the floor. I'll be spending my money elsewhere from now on.

We received the bed the frame but no mattress no rails very disappointed