Bradley K.
Its going to take a full month to get…
Its going to take a full month to get my bed delivered. The bed itself is great, but the installers were a nightmare,. They made a watery dirty mess by spilling the cat water bowl, did NOT set the feet on the bed to the correct height even after attempt #2 (my wife had to correct the feet issue after they left), they did not reinstall the headboard nor did they cleanup the watery mess they had made.
Response from Med MartJun 8, 2025
Thank you for your feedback, Bradley. We're glad to hear you're happy with the bed itself, but we're truly sorry to learn about the issues you experienced with the delivery and installation process. This is far from the level of service we aim to provide, and we sincerely apologise for the inconvenience and disruption caused. We take your concerns seriously and would like to review this matter in detail to ensure it's addressed properly. Please reach out to our support team at 1-833-976-4203 or [email protected] so we can look into this further and work toward a resolution. Your satisfaction is very important to us. All the best, Med Mart Team


