Med MartReviews of medmartonline.com

We placed an order for a particular scooter but a different scooter arrived. After one day we noticed that the price had dropped by $100 and then the scooter was now out of stock that we originally ordered. We have made multiple attempts to contact customer service including calling the sales department who initiated a complaint form for us and still we have not heard back from them. The scooter was also damaged when arrived.

I received order confirmation but no way to track my order. I received an email from med Mart saying they would send me an email that would let me track my order, and that email never came. My package never showed up.

I have not received my purchase yet.

I will never order from you guys agai. Should get delivery post to be done on November 20th. And I will not get it to the next following day.. I hate doing business with people that not willing to keep their Word or schedule on time. Excuses don't have drivers,. get a dependable delivery company that have drivers. This is not acceptable. Get the job done right from beginning to END and keep delivery times on time..

Never received

The salesman was good. But they takke the payment and don't ship till a week later or it hasn't even shipped yet. That's why I Cleary asked how long to get it. So my dad could take it with him out of town. But now it won't get here till after he was supposed to leave. If we had known this we would have ordered somewhere else. Take your money and waits a week to ship is horrible

I ordered two beds and only received one!! Two mattresses, but one bed! When I called about it, it took a few hours and then I received a call that the bed was shipping now. Great. now it's going to be a few more days before I can get my parents moved in together and I'm on a time crunch to get them out of their old place.

When order shipped the installation instructions were old. So the white glove installer had to wait another day for the tech people to tell him that the part that was missing was no longer used. It required my Mother to see in a chair for that waiting night. Then learned that the table wasn’t shipped. Then when it was finally delivered, they said the white glove service wasn’t included. So after 3 days, I had to pay someone else to put it together. Even though I paid an extra $425 for the white glove service. I was informed that basically the answer was “too bad, tough luck”, they were not going to refund a single penny to me. Not what I would call “Full Service”.