Med MartReviews of medmartonline.com

I found my first call to company quite short with not many questions on salesperson part. I asked about an electric patient lift she gave me a price in $2200 range and I said thanks and hung up. Went on chat which was a little better because he asked questions on patient. But seemed a little abrupt on any additional questions I asked , and made a statement like "I already told you". But overall was professional. Then I made a call on cost of expedited shipping and it's cost. And girl said there was none. But when I placed my order, sure enough there it was. Place order and took forever for it accept "discount promo" and said no free sling which was suppose to be a bonus gift. Had to start over again. It just all felt to business like and un empathetic towards a man taking care of his dying wife. So now we will see if product arrives in timely manor undamaged and works as designed and sales tax gets refunded.Update. Equipment arrived as described with fee sling. The refunded of sles tax has come through, but it took longer than originally told.

They were very helpful. Scooter arrived two weeks early a great product. Very friendly people.

Quick shipping. Lift was well packed. Was fairly easy to assemble, only took me 30 minutes. The directions for assembly seemed to be for a different model but I didn’t really need them. Lift works great. Thanks

Purchasing was simple and fine. Before purchasing, reached out on chat for questions regarding the extended warranty. Took almost two hours, first chat only answered one question then disconnected, second chat never even connected. Finally called, and got an answer extremely quickly. If not for the phone support, i would have definitely purchased somewhere else.

I was looking for a specific mobility scooter. The price was pretty well locked in place across the internet. Med Mart had the best discount, comparatively, although I do wish it was a bit larger ( especially since delivery will take a month.) Overall fairly simple.

The only thing that was annoying was being put on hold so many times. The music that was playing was awful.

Easy for find what I was looking for. Wish I could have reached someone for a question before purchase. If there had been more than one picture of the product I purchased, maybe I would not have needed an answer.

The scooter arrived in the appropriate time and in good condition. It is a little heavier than I thought but doable. I ordered a red scooter and received a blue scooter but that’s not the end of the world.