Med MartReviews of medmartonline.com

Response from Med MartFeb 18, 2026

Hi Kelly, Thank you for bringing this to our attention. We truly apologize that you were told one timeframe from our sales rep and your item has still not shipped. There often are times where there are delays with manufacturers that are out of our control, but we would be happy to give you an update on your order if you'd like to reach out to [email protected]. Thanks, Team Med Mart

Response from Med MartJan 13, 2026

Hi Ronald, Thank you for taking the time to describe your experience. We're sorry to hear that you did not see the complete value in your purchase for what you paid for. Please reach out to our team at [email protected] to discuss the matter in more depth and potentially find a solution that better fits your expectations. Thanks, Team Med Mart

Response from Med MartDec 30, 2025

Hello Michael, Both of your items did in fact ship and tracking was sent to you. We don't always get same day tracking reports the day of your order but the tracking was sent to us this morning and your order was updated and an email sent with this tracking information to you. Please let us know if you have any further concerns we can assist with. Thank you for choosing us for your order!

Response from Med MartNov 8, 2025

Hi Jason, We're sorry to hear that you didn't get all the information you would've wanted after purchase. Please give us a call and a member of our team would love to look up your order and provide you with this information. Thanks, Team Med Mart

Response from Med MartSep 26, 2025

Hi Candice, We're sorry that you were not properly updated on your order and had to call to find out the information. We hope you got the answers you were looking for and we will be sure to communicate this with the team so this does not happen in the future. Thanks, Team Med Mart

Response from Med MartSep 24, 2025

Hi Kim, Thank you for taking the time to provide your feedback so far. We're happy to know that you were able to navigate the website and find the bed you were looking for. We look forward to your updated review when the bed arrives and everything is set up. Thanks for choosing us! Best, Team Med Mart

Response from Med MartSep 16, 2025

Hi Tonya, Thank you for expressing your concern about the delivery of your chair. We have received your note and are looking into this now and will ensure that your chair is on its way to you. Please don't hesitate to give us a call if you have any questions. Thanks, Team Med Mart

Response from Med MartAug 29, 2025

Hi Mitch, We're sorry to hear that you were not satisfied with the timeliness of our service. We aim to make our website user-friendly and easy to navigate but we understand this some times might not be the case. Please let us know if there's anything we can do to improve your experience next time. Thanks, Team Med Mart