Med MartReviews of medmartonline.com

took long to get here don't have it yet.plus I was lied to

I was informed the covid situation has slowed build times. Build dates should be updated on the order form. It took over 2 weeks & 2 online chat sessions for my included blanket to ship. I don't have the chair yet...today is May 11 & I ordered Apr 14...so I can't comment on the actual chair. I was told now that the chair will ship on May 20....

It has been over a week and still hasn’t received my scooter

Once the order was placed I did not get the promised shipping/receipt date data or tracking info. tracking info was incorrect. Agent answering phone inquiry was pleasantly rude. Not sure if the battery I ordered is the same mfg as what I was told. Not eager to accept terms and conditions and privacy policy below. ken j

Up until shipping, my experience was good and while shipping was free, my expectation was that, given the cost, the bed would be set up In my home. However, UPS doesn’t enter homes. As I am presently needing a walker to stand and walk, if my son hadn’t been here, the boxes would still be outside. He now has to put it together. The mattress that was shipped by FedX arrived a week before bed. While my expectations may have been in error, after the order was placed, relative to the bed, my experience was a negative one and clearly will influence any future decision concerning any future purchases.

When you get a large medical supply delivered, you are told within 48 hours you will receive a call for delivery appointment. I have been waiting 72 hours and still no response.

On items such as lift slings, I would appreciate more feedback or detail on sizing especially for those who are close to the high or low end of sizes.

Ordered product on 4/6 and was told it was shipping on 4/6. As of 4/15 has not shipped and customer service has no idea when it will ship. Customer service has not returned numerous phone calls. Called customer service on April 16th and the customer service representative provided excellent service. The unit has finally shipped and hope to receive it tomorrow.