Med MartOne of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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D. V.
I was very nervous about purchasing a new bed. Kristan put me at ease and answered all my questions. She was very professional and extremely helpful. I called her the next day to put in the order, which was easy and painless. Now I’m very excited for the delivery of my new bed!
Judy M.
Easy. Gave all the specs for the scooter so I could make an informed decision.
Ricky M.
Product was delivered faster than expected
Response from Med MartJun 14, 2024
Thank you for taking the time to share your positive experience. We're thrilled to hear that our speedy delivery exceeded your expectations. Your satisfaction is our top priority, and we're delighted to have met that mark. We appreciate your trust in our services and look forward to serving you again in the future. -Julie B. National Sales and Operations Manager
Melanie T.
Customer service was swift and personable, helped meet needs
Response from Med MartJun 14, 2024
Thank you for taking the time to share your positive experience. We're delighted that our customer service team was able to assist you promptly and meet your needs. Your feedback is greatly appreciated and will be shared with our team as motivation to continue providing exceptional service. We value your satisfaction and look forward to serving you again in the future!! -Julie B. National Sales and Operations Manager
Harry H.
Customer service was very helpful
Response from Med MartJun 14, 2024
We're thrilled to hear that our customer service team was able to assist you effectively. Your positive feedback is greatly appreciated and serves as a motivation for us to continuously enhance our services. Thank you for taking the time to share your experience with us! -Julie B. National Sales and Operations Manager
Samantha K.
Fastest delivery ever! I ordered the day I left the hospital and had it the very next day.
Response from Med MartJun 14, 2024
Woohoo!! Your satisfaction is our top priority!! We're delighted that we could exceed your expectations. We truly appreciate your business and look forward to serving you again in the future. -Julie B. National Sales and Operations Manager
Shannon O.
Kristen was amazing she answered every question I had and even called me back when we lost connection, Great customer service.
Response from Med MartJun 14, 2024
She is a gem! We're delighted to hear that Kristan provided exceptional customer service and promptly addressed your queries. Your positive feedback is greatly appreciated and will be shared with our team. Thank you for taking the time to share your experience. -Julie B. National Sales and Operations Manager
CHUCK W.
EASY PROGRESSION FROM WEBSITE TO CHAT ... CHAT WITH STACEY WENT VERY SMOOTHLY ... STACEY CLEAR ANSWERS RE: PRODUCT, PRICE & SHIPPING ... FAIR PRICE FOR WHAT I EXPECT WILL BE A GOOD PRODUCT ...
Response from Med MartJun 14, 2024
She is a rockstar! We're really happy that Stacey was able to provide you with clear and helpful information regarding our product, pricing, and shipping. We appreciate your recognition of the fair pricing and your anticipation of a great product. Your feedback is valuable to us, and we'll continue striving to offer an exceptional customer experience. -Julie B. National Sales and Operations Manager
