One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
medmartonline.com
Website
medmartonline.com
Category
Physical Aids
Location
Cincinnati, Ohio
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 33% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I wanted to order one to make sure it would work on my acrylic shower wall, whine is slight wavy in texture, but it would not let me adjust what appears to be an auto matic minimum of two suction shower grab bars
LK
Linda K.
I'm very upset and disappointed that my…
I'm very upset and disappointed that my husbands Sara Stedy if has not been delivered yet! It's a very important piece of equipment to get him transferred around house! We scheduled several appointments for therapy around its arrival and if I didn't call fedex this morning to see if afternoon delivery could be pushed up to this morning I would have never known ITS NOT EVEN HERE IN OCALA YET BUT STILL IN TRANSIT!!!!! My son took off from work to be here for its arrival to help me get it into the house so he missed a day of work!!!! VERY DISAPPOINTED!
GM
Gerald M.
The recliner is nice except it does not…
The recliner is nice except it does not lean back near enough it is comfortable as far as the seat with but it does not require onto an acceptable level.
DA
Derek A.
Still have not received the product
Still have not received the product
Response from Med MartMar 2, 2022
Hi there! Give us a call so we can check the order for you!
888-260-4430
JM
JAMES M.
overall not to bad
overall not to bad - no human contact - all done on my dime - read specs - checked price - for my needs scooter met my requirements - light weight - travel a lot - airline approved
Response from Med MartMar 3, 2022
Thank you for your review. We are here to help if you need us! However, we have put a lot of work into our website to ensure it is user friendly and can be navigated easily--it is nice to hear that this is the experience you had. Please let us know if we can be of any assistance in the future.
Thank you,
MedMart Team
MN
Maureen N.
Meh. Just desperate for a wheelchair.
Why couldn’t I delete my old address?
I paid 2xs the rate for anti-tippers and suddenly no financing!
I only placed the order bc I’m desperate for wheels.
And..
Darrell was nice!
Good employees are invaluable!
Response from Med MartFeb 4, 2022
Thank you for your feedback. I am so glad Darrell was able to assist you. He is a valued member of our team!
MedMart Team
EA
Elena A.
I've been dx with bone cancer in my…
I've been dx with bone cancer in my spine with several fractures in my spine from the cancer. This chair will be a big comfort to me, when I get it. We ordered it because the online site said it would ship the 14th. Then it became the 15th. I spoke with a medmart rep. He said now it would be the 17th.friday..but you ship only during the work week,so technically the ship date is the 20th. Then 3 to 5 more days longer for delivery. Im aware of the hardships in shipping, and difficulties that are happening in our world. My problems and pain have shortened my patience. I need this chair asap. So my rating will probably go up after the chair is here.
Response from Med MartDec 17, 2021
Thank you for your feedback. I am terribly sorry to hear about what you are going through. We appreciate your patience about the shipping, but I am confident you will be satisfied once it arrives.
Thank you,
MedMart Team
LD
LOUIS D R.
Misleading pictures and Confusing Instructions
I recently bought the Med Mizer bed from Med Mart. I chose Med Mart because the president and another worker seemed very sincere in their presentation about the products their company sells. The bed is amazing amazingly comfortable, and it has provided me with a great night of sleep, considering I had to sleep in a wheelchair since October 27, 2021l, because I was extremely uncomfortable in my bed. My grievance with Med Mart is due to the instructions provided with putting the bed together. The company should give the buyer a heads up on the tools needed to assemble the product beforehand. The instructions were easy to follow at times. At other times, my brother and I were left scratching our heads, especially in placing the #3 & 4 wires in the box. How do you open the box without breaking it? It would be nice to let the consumer know where the clips are that hold the box closed, so the person doesn't have to figure it out. My BIGGEST grievance is the bed in a bag set that I ordered. The pictures show that it comes with two sheets, a pillow case, and a comforter. However, when I opened both packages, there was only a comforter, a pillowcase, and a throw pillow case. It was a good thing that I bought several sheet sets for the bed. I wish the chat representative would have told me what these packages contained. If it wasn't for these two grievances I would have given Med Mart a 5-star rating. I still believe Med Mart is a great company.
Response from Med MartDec 17, 2021
Louis,
Thank you for taking the time to provide this feedback. This helps us better the customer experience in the future. We are so glad you are overall satisfied with your product. Please let us know if we can help in the future.
Thank you,
MedMart Team