Joanna E.
My experience
I am only giving this a 2 stars because my account was double charged $2640. Frustratingly this put my card in the -$1626.35 Hopefully this transaction will be rectified, and I will not incur an overdraft charge due to the merchant. I did leave a message for a representative’s superior lead sales agent .They said that they were going to pass it along…. We shall see how it all pans out. This is very inconvenient as for the product it is charging so I cannot leave a review that is positive unless I tested out after it is charged it did arrive promptly as expected but the packaging did not seem very thorough so hopefully it works after being bumped around and shipping. It was only surrounded by maybe half inch of foam not the hard foam, but the soft kind. I would expect a piece of equipment that cost this much to be better packaged. UPDATE: after a few days this issue has been resolved.
Response from Med MartAug 7, 2024
We appreciate you bringing this to our attention and after working with you, we discovered one successful payment went through. We strive to provide our customers with a positive experience and are committed to addressing any concerns you may have.


