Annabelle T.
Call manufacture of product
No one seems interested in helping me Bought a replacement battery for a hoyer Replacement does not hold a charge Called twice for help Call finally returned Told I had to call manufacturer A five minute call got the battery working Had the simple instructions been included in the owners manual my frustration would have not happened
Response from Med MartSep 7, 2024
We understand your frustration with the battery issue and the difficulty you experienced reaching our customer service team. We appreciate you taking the time to share your experience, and we will use your feedback to improve our processes. We strive to provide excellent customer service and are committed to ensuring our customers have a positive experience.