Med MartOne of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 697 reviews with 4 stars · Clear filters
Sheri C.
Nice website, plenty of detailed information to help select the most appropriate item.
Response from Med MartSep 7, 2024
Thank you for your kind words. We're glad you found the website helpful and informative. We strive to provide our customers with the information they need to make informed decisions.
robert H.
Good product,but a few days latter it was cheaper ,by 30 dollars
Response from Med MartSep 7, 2024
We appreciate your feedback and are glad you found the product good. We understand that price fluctuations can be frustrating. We strive to offer competitive pricing and value to our customers.
Paul D.
I ordered a lightweight jazzy Electric wheelchair Which I have had for one week. It came within three days of the order. The order was missing, an optional upgraded cushion that I had chosen and paid for. I called MedMart. it took two calls, But the extra Cushion was Delivered to me within 24 hours of the last call. Based on the weeks use, the wheelchair arrived in excellent shape, operates exactly as promised, and has changed my life because it can be lifted and put in the back of my car by anyone. I would recommend medMart without hesitation. I took one star off only because the purchased Cushion did not arrive with the order.
Response from Med MartSep 7, 2024
We appreciate your detailed review and are glad to hear that the wheelchair has made a positive impact on your life. We understand your frustration with the missing cushion, and we apologize for the inconvenience this caused. We strive to ensure that all orders are complete and accurate, and we are reviewing our processes to prevent similar situations in the future. We are pleased that our customer service team was able to resolve the issue promptly and efficiently. Your feedback is valuable to us, and we will continue to work hard to provide excellent service to all our customers.
Charles
The cart is great. One little problem ,maybe. ? The truck driver and I know it was not with your company. Was a pile of 💩. He just dropped it my hall did not even help get it in my room. The maintenance guy happened to come around the corner and helped me get it out of the hall. I paid our maintenance guy quite good for 5 minutes of help. I would have paid the driver.
Response from Med MartSep 7, 2024
We appreciate your feedback and understand your frustration with the delivery experience. We strive to ensure our customers receive excellent service throughout their purchase journey. While we are not responsible for the actions of third-party delivery drivers, we value your feedback and will share it with our delivery partners to help improve their service standards. We are glad that our maintenance team was able to assist you.
Don W.
This backpack was exactly what was needed to store personal items and transfer to different wheelchairs and transport chair. It was delivered right on time.
Response from Med MartSep 7, 2024
We appreciate you taking the time to share your positive experience with our backpack. We're glad to hear it met your needs and was delivered promptly. We strive to provide products that enhance the lives of our customers, and your feedback is valuable to us.
Reece C.
I never give above a 4 y’all done good
Response from Med MartSep 7, 2024
Thank you for your feedback. We appreciate you taking the time to share your experience with us.
Brett R.
Just great price for what we're looking for
Response from Med MartSep 7, 2024
We appreciate your kind words and are glad you found the price to be great for what you were looking for.
Barbara
They didn't have the specific product I wanted/needed, but were prompt to offer an alternative, and prompt to refund my purchase after my partner decided to rent a lift chair. A+++ customer service!!
Response from Med MartSep 7, 2024
We appreciate you taking the time to share your experience. We understand that not finding the exact product you were looking for can be frustrating. We're glad our team was able to offer an alternative and process your refund promptly. We value your feedback and strive to improve our product selection.
