Med MartOne of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Where is my order?
Response from Med MartAug 2, 2023
Hello, You placed your order on Thursday, July 27th. Tracking was sent to your email the same day, 7/27. Please check your email for those details or give one of our friendly customer service reps a call at 888-260-4430 x2 Monday-Friday 9am EST - 5pm EST. Thank you!!
sally M.
Was not given estimated delivery date. Husband having major surgery and really need chair.
Clauis A.
Had problems checking out
Jeanne
Tried, unsuccessfully, to get information about hanging the shower curtain. It was very frustrating. I finally ordered the thing. Hopefully it will work. Not delighted with the experience but I hope your product is what it supposed to.
Jaime M.
I received no response on message i did on chat box from Last friday asking for date of arrival of my order. No shipping date or tracking receive to be able to check arrival.
Response from Med MartJun 12, 2023
Hi there! I checked our chat from Friday and you messaged as an OFFLINE message since it was after hours. Joselle replied to you this morning a little after 6am EST. You're welcome to reply back there for assistance or calling in Mon-Fri 9-5 EST at 888-260-4430 x2. Thank you and we look forward to helping you further!
Joann Koerner O.
The ordering was easy but the product is missing the rear basket as advertized, it came with a disconnected wire, it's very heavy and hard to steer for an elderly person.
Pat G.
No arrival date given. Chat call 10 till 5 NO ANSWER. LIVE CALL...NO ANSWER!
Response from Med MartJun 7, 2023
Hi there, You placed your order last night for a bed part, there wouldn't be an update for it until sometime today but I do see you called yesterday and left a VM after hours. Our voicemails are typically called back within 24 business hours. You're always welcome to call during business hours also; 888-260-4430 Monday-Friday 9-530 EST. Thank you!
Lorraine R.
We were told the height was adjustable and found out from tech support that it isn't. We have to return the product.
