Med MartOne of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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William A.
Always friendly and they take care of any issues either one phone call
Response from Med MartSep 9, 2026
Thank you for the kind feedback! We’re glad our team is always friendly and able to resolve issues quickly. Responsive service is so important when you rely on mobility products, and we appreciate your continued trust in Med Mart.
Barbara O. W.
The lady that helped me was Stacey. She was very helpful and kind. I had an issue with my credit card and she was patient and understanding about the situation. I was able to get the credit card problem resolved and called back and was able to complete my adjustable bed order.
Response from Med MartSep 9, 2026
Thank you for sharing your experience! We’re glad our team was patient and helpful while you worked through the credit card issue and that you were able to complete your adjustable bed order. We know purchasing home medical equipment can sometimes feel overwhelming, so we’re happy we could make the process easier. We appreciate you choosing Med Mart!
Mr. Frederick B.
Sean Lorenz was very helpful to me. He walked me through the process of ordering my mobility scooter. It was very easy doing business with your company. Thank you,Fred Behm
Response from Med MartSep 9, 2026
Fred, thank you for the kind feedback! We’re glad our team could walk you through the ordering process and make purchasing your mobility scooter easy and straightforward. We appreciate you choosing Med Mart and hope your new scooter serves you well.
Barbara B.
Exactly what was needed. And affordable.
Response from Med MartSep 9, 2026
Thank you for the feedback! We’re glad you found exactly what you needed at a price that worked for you. Providing affordable mobility and home medical solutions is important to us, and we appreciate you choosing Med Mart.
Richard B.
CSR was knowledgeable and quickly helped me order the right part.
Response from Med MartSep 8, 2026
Thank you for the feedback! We’re glad our customer service team was able to quickly help you identify and order the right replacement part. Knowledgeable support can make a big difference when keeping mobility equipment working properly. We appreciate you choosing Med Mart!
Sherre J.
Darryl was great! Helped me get the part to a Hoyer lift for my mom.
Response from Med MartSep 8, 2026
Thank you for sharing your experience! We’re glad our team could help you find the right part for your mom’s Hoyer lift. Having the correct replacement parts is so important when you rely on patient lift equipment for safe transfers and daily care. We appreciate you choosing Med Mart!
Bill H.
Great customer service and understood my needs.
Response from Med MartSep 8, 2026
Thank you for the kind feedback! We’re glad our team took the time to understand what you needed and provide a great customer service experience. Helping customers find the right mobility and home care solutions is always our goal. We appreciate you choosing Med Mart!
Karen I.
Customer service representative was always very polite kind and did everything she could. However I was extremely disappointed that in the description with the larger back,the under storage containers were not included. That was one of the reasons I wanted that model. So I ended up having to pay an extra $90 for the containers themselves and going to Home Depot to buy $2 worth of washers so that I could attach them myself. Thankfully it was very easy but I just don't like how the company not only didn't make it clear that the bigger back did not come with the underseat storage containers but also that they said they absolutely positively would not fit. but with very little modification and literally 5 minutes I was able to get them on. Hopefully they will change their advertisement to State clearly that if you pay the extra $200 for the larger backrest that you will not get the under seat storage
Response from Med MartSep 8, 2026
Thank you for taking the time to share such detailed feedback. We’re glad our customer service team was polite and helpful, but we understand why the product description and additional cost for the under-seat storage were frustrating. Clear product information is especially important when customers are comparing mobility equipment and accessories, and your comments about the larger backrest and storage containers are helpful. We’ll make sure this feedback is shared with our team so the product details can be reviewed for clarity and accuracy.
